Customer reviews from sharkninja.com
Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Average customer rating
4.4
(414 Reviews)
Rating breakdown 414 reviews
5 Stars
304
4 Stars
49
3 Stars
16
2 Stars
8
1 Star
37
86%of customers recommend this product.
(
185 out of
216)
Customer Reviews for Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Customer Rating
3
WHISTLES
on December 14, 2024
Posted by: SHARK FAM
from California
Gender:Male
After a few months our unit began to have a high pitch whistle. We clean the unit once a week and we're dumbfounded by why it was doing this. I took a lownpressure air nozzle to the entire unit and still it whistled. I wiped the accessible area with a microfiber towel, no change. I called SHARK and after they saw and hears, via video chat, the issue, they immediately sent a replacement. I hope this new one doesn't begin to whistle in the next few months. We love SHARK. They are amazing at replacing warrantied units. Always get a warranty, I've used for every SHARK unit we own.
Response from sharkninja.comBy Shark Clean, January 16, 2025
Hello Christopher,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark NeverChange Air Purifier. We will absolutely share your feedback with the relevant teams for consideration on future products.
If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark NeverChange Air Purifier. We will absolutely share your feedback with the relevant teams for consideration on future products.
If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
4
Easy set up
on December 13, 2024
Posted by: chrisr500
from Missouri
Gender:Female
This was very easy to set up and start using. I'm just a little confused because mine has said it's at 100% air quality ever since the moment it was turned on. It has never changed. Not sure if that's normal or not.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Outstanding Results!
on December 12, 2024
Posted by: Dls82
from Alabama
Gender:Female
I bought this about a month ago and was a little skeptical. Before using I vacuumed and dusted absolutely everything in my master bedroom, bath and master closet areas. Usually after doing that dust would appear on everything within a couple days! Folks if you’re hesitant to purchase you need to go ahead!! The Shark air purifier is amazing!! I haven’t had to dust again yet and it been a month!!! Love this!
I have 3 dogs that have run of the house, non shedding breeds, so hair isn’t an issue for me.
I have 3 dogs that have run of the house, non shedding breeds, so hair isn’t an issue for me.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great
on December 11, 2024
Posted by: Emmi
from Wv
Gender:Female
Great product very happy with purchase definitely recommend
Written by a customer while visiting sharkninja.com
Customer Rating
5
Bought a second one
on December 6, 2024
Posted by: Dogs5
Liked it so much I ordered a smaller one for my upstairs bedroom.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very Satisfied
on December 5, 2024
Posted by: MissyM
from California
Gender:Female
Amazing product, works really well to get rid of the dog smell for houses with indoor dogs!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Cleans and freshens air
on November 29, 2024
Posted by: Barbie
from Tennessee
Gender:Female
Everything i wanted and looked in an air purifier
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
99.9% Great
on November 26, 2024
Posted by: Georgia
from TX
Gender:Female
Works great, super quiet. The only downside is the display screen lights do not turn off or dim. Would not recommend for your bedroom if you prefer darkness to sleep.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com