Customer reviews from sharkninja.com
Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Average customer rating
4.4
(414 Reviews)
Rating breakdown 414 reviews
5 Stars
304
4 Stars
49
3 Stars
16
2 Stars
8
1 Star
37
86%of customers recommend this product.
(
185 out of
216)
Customer Reviews for Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Customer Rating
5
Great job
on January 28, 2025
Posted by: Bones
from Utah
Gender:Female
So far so good, even works with the cooking oils from the kitchen, shark is in the living room area.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
good buy
on January 24, 2025
Posted by: DZQS7S
So far, I like this unit very well. It is amazing how quiet it is and was easy to set up. I buying it when it was on sale made it that much better.
Written by a customer while visiting sharkninja.com
Customer Rating
3
FRAGRANCE FILLED HOME YUCK!!!
on January 15, 2025
Posted by: ALLERGIC TO FRAGRANCE
Gender:Female
We are experiencing the California Wildfires and I purchased this model to purify the air. The selling points being the purpose of the device, the 1450 sq ft range of coverage and the neverchange feature. I did not plan on my home being filled with fragrance. We are a family with allergies and migraine sufferers.
Response from sharkninja.comBy SharkNinja, February 22, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the Odor feature for your Air Purifier. You can use this product without the Neutralizer technology. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to assist.
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the Odor feature for your Air Purifier. You can use this product without the Neutralizer technology. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to assist.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Crisp Clean Air
on January 13, 2025
Posted by: Pamela
from Missouri
Gender:Female
I Have this unit for less than a week, I ABSOLUTELY LOVE it, Air is Crisp Clean , it really remove the air particles.. Love It..
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Throwing away your money.
on January 11, 2025
Posted by: Deewy
from VA
Gender:Female
I bought this several years ago. It worked great for a year and then quit working. Shark honored the warranty and sent a new machine, but would only allow a year warranty on it because it was a replacement. It was a new machine! They know these machines won’t last. They purposely build them that way. Guarantee this one craps out right after the warranty expires.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 20, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to learn of the troubles you've experienced with our product. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-427-5127.
Thank you for taking the time to leave a review.
We're so sorry to learn of the troubles you've experienced with our product. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-427-5127.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great filtration
on January 9, 2025
Posted by: Mhip
from Somerville, Texas
Gender:Male
WOW such a great filtration system! Love it. Shark always make a great product. While home filled with Shark Products.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Working great!
on January 5, 2025
Posted by: Reddog
from Upstate NY
Gender:Male
I bought one now have 3. They seem to be doing the job! I had a damaged screen and they replaced it in days.
Written by a customer while visiting sharkninja.com
Customer Rating
4
1 week in
on January 2, 2025
Posted by: CindyS57
I have had this air purifier for 1 week. Took all filter out to clean, however they were just a little dusty. I have an American Bully that is very active and sheds alot. I dust & vacuum every day. I'm gonna check it again next week. I think it smells fresher in our home from using it.
Written by a customer while visiting sharkninja.com