Customer reviews from sharkninja.com
Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Average customer rating
4.4
(402 Reviews)
Rating breakdown 402 reviews
5 Stars
296
4 Stars
48
3 Stars
16
2 Stars
7
1 Star
35
86%of customers recommend this product.
(
181 out of
211)
Customer Reviews for Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Customer Rating
2
Throwing away your money.
on January 11, 2025
Posted by: Deewy
from VA
Gender:Female
I bought this several years ago. It worked great for a year and then quit working. Shark honored the warranty and sent a new machine, but would only allow a year warranty on it because it was a replacement. It was a new machine! They know these machines won’t last. They purposely build them that way. Guarantee this one craps out right after the warranty expires.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 20, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to learn of the troubles you've experienced with our product. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-427-5127.
Thank you for taking the time to leave a review.
We're so sorry to learn of the troubles you've experienced with our product. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-427-5127.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great filtration
on January 9, 2025
Posted by: Mhip
from Somerville, Texas
Gender:Male
WOW such a great filtration system! Love it. Shark always make a great product. While home filled with Shark Products.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Working great!
on January 5, 2025
Posted by: Reddog
from Upstate NY
Gender:Male
I bought one now have 3. They seem to be doing the job! I had a damaged screen and they replaced it in days.
Written by a customer while visiting sharkninja.com
Customer Rating
4
1 week in
on January 2, 2025
Posted by: CindyS57
I have had this air purifier for 1 week. Took all filter out to clean, however they were just a little dusty. I have an American Bully that is very active and sheds alot. I dust & vacuum every day. I'm gonna check it again next week. I think it smells fresher in our home from using it.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Not as expected
on January 1, 2025
Posted by: LaurieP
from Powell, Tennessee
Gender:Female
So far it kicks on occasionally but I am still seeing a ton of dust in my home. I wish it made the house smell better without a smelly cartridge. Moving it to the kitchen as it seems to be the only place it works
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, January 28, 2025
Hello,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your air purifier is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-855-427-5127 so we can help with this. In the meantime, we'll share your feedback regarding the odor cartridge with the relevant teams.
Kind regards,
Shark Clean
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your air purifier is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-855-427-5127 so we can help with this. In the meantime, we'll share your feedback regarding the odor cartridge with the relevant teams.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Excellent shark purifier
on December 31, 2024
Posted by: RyanC
from North Carolina
Gender:Male
Shark air purifiers are excellent! I have 2 others that have been awesome the past 2 yrs with 4 dogs in the house and hope the never-change purifier performs just as well!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
You can tell the air is clean
on December 30, 2024
Posted by: Matt73
from Swansboro, NC
Gender:Male
We bought the smaller one for our bedroom, worked so well we bought the bigger one for the living room
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Product!
on December 28, 2024
Posted by: Susan
from South Boardman, MI
Gender:Female
I purchased my first one around the middle of December 2024. Getting it set up was extremely simple. We have 4 dogs and 3 parrots so the pet dander and bird dust is heavy in our home. After 1 week I cleaned the screens that were completely covered and pulled the big filter and swept that off. It didn't show that it needed cleaned, but I figured it was going to need it. It worked so well that December 26, 2024 they went on sale and we bought a second one. I've noticed that the first one isn't running on high anymore and the air is 100% better. I highly recommend this product
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com