Customer reviews from sharkninja.com
Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Average customer rating
4.4 out of 5
4.4
(414 Reviews)
Open Ratings Snapshot
Rating breakdown 414 reviews
5 Stars
304
4 Stars
49
3 Stars
16
2 Stars
8
1 Star
37
86%of customers recommend this product. 
(
185 out of 216
)
Best Buy Privacy Policy
Customer Reviews for Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Customer Rating
5 out of 5
5
Glad we purchased
on March 18, 2025
Posted by: 66Cobra
from North Carolina
Gender:Male
Purchased roughly a month ago and so far all is great
Runs nice and quite
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Quiet little helper
on March 11, 2025
Posted by: Jen715
from Naples,Fl
Gender:Female
I’ve had it for a month and it definitely makes a difference with my pet odors
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Fabulous-NO FOOD SMELLS even after Brussel sprouts
on March 10, 2025
Posted by: MissMary
from Ashburn, VA
Gender:Female
We LOVE it! We put this in our dining, living & kitchen area and selected the Auto function-this means it only runs when it senses fumes in the air. It turns on and runs until the fumes are eliminated! Last week, we made brussel sprouts and there was NO SMELL! Our original Hepa filftered cleaner ALWAYS left food smells.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3 out of 5
3
Purifier MAX
on March 9, 2025
Posted by: Mtnlady52
from Pueblo, CO
Gender:Female
I haven’t had this filter long enough to know whether it works better than the previous model. Maybe I can come back and change the stars once the filter has been in operation for a while in my home. I am not happy it only comes in white.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, March 12, 2025
Hello,
Thank you for taking the time to leave a review.

We're so sorry to hear that you aren't happy with the color options for your Shar Air Purifier. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
House is clean and it works welll
on March 4, 2025
Posted by: Moms helper
from Arizona
Gender:Female
Love it it is quiet and working well it seems to clean the air very well
Written by a customer while visiting sharkninja.com
Customer Rating
1 out of 5
1
on February 28, 2025
Posted by: GREG
DOESENT WORK THIS IS THE REPLACEMENT OF THE ORIGINAL ONE THAT DIDNT WORK
Response from sharkninja.comBy SharkNinja, March 7, 2025
Hello,

Thank you for taking the time to leave a review.

We're saddened to hear that you're having trouble with your air purifier; this isn't the experience we strive to give our customers. Kindly reach back out to our team at 1-855-427-5127, so we can get this resolved for you.

Kind regards,

Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
The deodorizer works fast and smells great.
on February 23, 2025
Posted by: Baby Jo
I got my never change air purifier for 1450 sq ft… about a month ago, and can tell a big difference in my home.
Written by a customer while visiting sharkninja.com
Customer Rating
4 out of 5
4
Shark Clean Air Purifier Review – Powerful but Roo
on February 21, 2025
Posted by: Keinnovation
from Biloxi, MS
Gender:Male
After a month of using the Shark NeverChange Air Purifier Max, I’m impressed with its performance. It’s a powerful unit with some standout features, but there are also a few things I wish were different.
Performance – Impressive Air Cleaning Power
One of the biggest reasons I chose this purifier was its ability to clean up to 1,400 sq. ft. of air per hour—and it delivers. The built-in odor neutralizer is also a great touch, helping to keep the air fresh.
What really stood out to me was how well it handled smoke from my wood-burning fireplace. The moment it detected the smoke, it kicked into high gear and cleared the air without hesitation. That level of responsiveness gives me confidence that it’s effectively maintaining indoor air quality.
Cost Savings – A Long-Lasting Filter with No Subscriptions
One huge perk of this purifier is the 5-year filter life. Unlike other brands that require frequent and costly filter replacements—or even force you into a subscription plan—this one is designed to last. That’s a huge cost savings over time!
Usability – Auto Mode Needs Some Tweaks
While the purifier works well, I noticed a small issue with the Auto Mode. When the fan is off, it takes a lot of dirty air buildup before the unit starts up again. This means that instead of maintaining consistently clean air, the purifier waits until the air quality worsens significantly before reacting. A more proactive approach in Auto Mode would be a great improvement.
Design – Functional but Bulky
This is where my biggest complaint comes in. My wife jokingly says it looks like a modern-day propane tank, and honestly, I see it! While it has a futuristic look, it’s a bit bulky and doesn’t blend seamlessly into our home. I personally would have preferred a sleeker, more slender design that complements modern interiors better.
Final Thoughts – A Solid Choice with Minor Drawbacks
Overall, the Shark NeverChange Air Purifier Max is an amazing air purifier. It has great performance, efficiently cleans large spaces, and works exceptionally well at removing smoke and odors.
The 5-year filter life is a game-changer, saving money compared to brands that require frequent replacements or pricey subscription plans. However, Auto Mode could be more responsive, and the design could use some refinement for a more seamless fit in modern homes.
If Shark develops a sleeker, thinner, and more refined version of this product in the future, I would definitely be interested in checking it out.
Despite these minor drawbacks, I love the Shark brand, and this purifier is a strong contender for anyone looking for high-powered air purification without the hassle of constant filter replacements.
Would I recommend it? Yes—especially if you prioritize performance and cost savings over aesthetics.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
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