Customer reviews from sharkninja.com
Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Average customer rating
4.4
(402 Reviews)
Rating breakdown 402 reviews
5 Stars
296
4 Stars
48
3 Stars
16
2 Stars
7
1 Star
35
86%of customers recommend this product.
(
181 out of
211)
Customer Reviews for Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Customer Rating
5
Great for allergies
on February 11, 2025
Posted by: AmyLeigh
from Kingston, OH
Gender:Female
It’s been going great. I can see it actively working as I do things like deep cleaning and cooking. It’s peace of mind for someone who has cats and allergies to said cats.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
over priced, from what most post on line
on February 2, 2025
Posted by: GREG
from NH
Gender:Male
no directions how to set up,reads100% all the time
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 25, 2025
Hello,
Thank you for taking the time to provide your feedback.
We see that you got assisted with this and we're glad to know you're giving us another try. If you need anything else feel free to contact our Customer Service team via email, chat, social media, or phone at 1-855-427-5127. We are open Monday-Friday 8am - 8pm UTC, Saturday 9am - 7pm UTC.
Kind regards,
Shark Kitchen
Thank you for taking the time to provide your feedback.
We see that you got assisted with this and we're glad to know you're giving us another try. If you need anything else feel free to contact our Customer Service team via email, chat, social media, or phone at 1-855-427-5127. We are open Monday-Friday 8am - 8pm UTC, Saturday 9am - 7pm UTC.
Kind regards,
Shark Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great company
on February 2, 2025
Posted by: Burns82
from Marion oh
Gender:Male
Shark is a fantastic company and have always made things right, now I had a six fan air purifier and the clean air sensor went bad so they sent me the never change max and I’ve had for few weeks and now the clean air sensor is not reflecting clean air like my other air purifier’s. So I’m going to contact them tomorrow to see what they will do about this one.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome air purifier
on January 31, 2025
Posted by: Great
The air quality has been so much better since we started using our new Shark air purifier. Great product!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great job
on January 28, 2025
Posted by: Bones
from Utah
Gender:Female
So far so good, even works with the cooking oils from the kitchen, shark is in the living room area.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
good buy
on January 24, 2025
Posted by: DZQS7S
So far, I like this unit very well. It is amazing how quiet it is and was easy to set up. I buying it when it was on sale made it that much better.
Written by a customer while visiting sharkninja.com
Customer Rating
3
FRAGRANCE FILLED HOME YUCK!!!
on January 15, 2025
Posted by: ALLERGIC TO FRAGRANCE
Gender:Female
We are experiencing the California Wildfires and I purchased this model to purify the air. The selling points being the purpose of the device, the 1450 sq ft range of coverage and the neverchange feature. I did not plan on my home being filled with fragrance. We are a family with allergies and migraine sufferers.
Response from sharkninja.comBy SharkNinja, February 22, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the Odor feature for your Air Purifier. You can use this product without the Neutralizer technology. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to assist.
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the Odor feature for your Air Purifier. You can use this product without the Neutralizer technology. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to assist.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Crisp Clean Air
on January 13, 2025
Posted by: Pamela
from Missouri
Gender:Female
I Have this unit for less than a week, I ABSOLUTELY LOVE it, Air is Crisp Clean , it really remove the air particles.. Love It..
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com