Customer reviews from sharkninja.com
Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Average customer rating
4.4
(414 Reviews)
Rating breakdown 414 reviews
5 Stars
304
4 Stars
49
3 Stars
16
2 Stars
8
1 Star
37
86%of customers recommend this product.
(
185 out of
216)
Customer Reviews for Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Customer Rating
1
Not worth it
on April 22, 2025
Posted by: Cin01
from Houston, TX
Gender:Female
I bought this over the weekend and it definitely isn’t working correctly. It keeps telling me my air is 100% and that’s with cooking,it doesn’t change. I’m going to return it
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, April 23, 2025
Hello,
Thank you for taking the time to leave a review.
This isn’t our usual standard, and we apologize for how frustrating this must be. Please don't hesitate to reach out to our team by phone at 1-855-427-5127, we'll be happy to take a look into this further.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
This isn’t our usual standard, and we apologize for how frustrating this must be. Please don't hesitate to reach out to our team by phone at 1-855-427-5127, we'll be happy to take a look into this further.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best air purifier
on April 22, 2025
Posted by: Shannon
from Massena, NY
Gender:Female
It in my open floor plan and works great when I am cooking and when the furnace kicks on.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great product
on April 21, 2025
Posted by: FloJo
from Vero Beach, FL
Gender:Female
I haven't even been using this a month, but I see when it is working. I was mostly interested in it's ability to remove dust particles from the air. Time will tell but it appears to be doing a good job. It's also very quiet, contrary to what a friend told me about another brand that she owned. Shark products have always been good quality since I've used them the past 20 years.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Don't waste your money
on April 19, 2025
Posted by: randy59
from Georgia
Gender:Male
I bought the Shark NeverChange Air Purifier MAX white and I have to say I am very disappointed in this product for it does not do as stated. Does not get rid of cooking odors nor does it keep dust down. I have bought shark products for years and they were always great products, but now I have to wonder if all their products now are not as good as they once were. TRULY DISAPPOINTED!
Response from sharkninja.comBy SharkNinja, April 23, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark Air Purifier. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark Air Purifier. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Works like a charm
on April 17, 2025
Posted by: Bronwyn
from Ohio
Gender:Female
Been using 2 weeks and can honestly say that we notice a big difference.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Worth the money! Great air purifier!
on April 16, 2025
Posted by: WendyL
from Minnesota
Gender:Female
I have 3 cats and I am a smoker. The air quality in my apartment was horrible before getting my Shark air purifier. Within two days I noticed a HUGE difference! I’m absolutely in love with mine and Will be buying another one soon!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
It’s just OK
on April 11, 2025
Posted by: Michele
from Akron Ohio
Gender:Female
One side of the purifier puts out fantastic air other side doesn’t put out hardly any. Also malfunctions quite a lot I have the large one and a small one and they both do the same, which I can’t understand. It’s just me in the house and it’s just frustrating. My friend told me to get the air doctor and I should’ve listened. She doesn’t have any problems with hers however, replacing her filters are a little expensive . But hindsight, it might’ve been worth it due to the frustration I have with both of these
I have one on YouTube to help. Try to figure out what to do with these and I have to vacuum The filters clean inside and that still doesn’t work 90% of the time
I have one on YouTube to help. Try to figure out what to do with these and I have to vacuum The filters clean inside and that still doesn’t work 90% of the time
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, April 22, 2025
Hello Michele,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark NeverChange. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark NeverChange. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
2
"Never Change" filters Misleading
on April 9, 2025
Posted by: Marc
from Bosie, Idaho
Gender:Male
Work great while they work.
The "5 year never change" filters have to be cleaned and now after less than 6 months need to be replaced.
I purchased 2 of these at the same time, and both of the filters are falling apart due to repeated (bi weekly) cleaning.
Without being cleaning, the purifier says the room is 99% dirty and runs at full blast 24/7
The "5 year never change" filters have to be cleaned and now after less than 6 months need to be replaced.
I purchased 2 of these at the same time, and both of the filters are falling apart due to repeated (bi weekly) cleaning.
Without being cleaning, the purifier says the room is 99% dirty and runs at full blast 24/7
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, April 22, 2025
Hello Marc,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having issues with the Never Change filters for your Shark Air Purifier. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into
this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having issues with the Never Change filters for your Shark Air Purifier. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into
this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com