Customer reviews from sharkninja.com
Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Average customer rating
4.4
(402 Reviews)
Rating breakdown 402 reviews
5 Stars
296
4 Stars
48
3 Stars
16
2 Stars
7
1 Star
35
86%of customers recommend this product.
(
181 out of
211)
Customer Reviews for Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Customer Rating
5
Works like a charm
on April 17, 2025
Posted by: Bronwyn
from Ohio
Gender:Female
Been using 2 weeks and can honestly say that we notice a big difference.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Worth the money! Great air purifier!
on April 16, 2025
Posted by: WendyL
from Minnesota
Gender:Female
I have 3 cats and I am a smoker. The air quality in my apartment was horrible before getting my Shark air purifier. Within two days I noticed a HUGE difference! I’m absolutely in love with mine and Will be buying another one soon!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
It’s just OK
on April 11, 2025
Posted by: Michele
from Akron Ohio
Gender:Female
One side of the purifier puts out fantastic air other side doesn’t put out hardly any. Also malfunctions quite a lot I have the large one and a small one and they both do the same, which I can’t understand. It’s just me in the house and it’s just frustrating. My friend told me to get the air doctor and I should’ve listened. She doesn’t have any problems with hers however, replacing her filters are a little expensive . But hindsight, it might’ve been worth it due to the frustration I have with both of these
I have one on YouTube to help. Try to figure out what to do with these and I have to vacuum The filters clean inside and that still doesn’t work 90% of the time
I have one on YouTube to help. Try to figure out what to do with these and I have to vacuum The filters clean inside and that still doesn’t work 90% of the time
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, April 22, 2025
Hello Michele,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark NeverChange. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark NeverChange. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
2
"Never Change" filters Misleading
on April 9, 2025
Posted by: Marc
from Bosie, Idaho
Gender:Male
Work great while they work.
The "5 year never change" filters have to be cleaned and now after less than 6 months need to be replaced.
I purchased 2 of these at the same time, and both of the filters are falling apart due to repeated (bi weekly) cleaning.
Without being cleaning, the purifier says the room is 99% dirty and runs at full blast 24/7
The "5 year never change" filters have to be cleaned and now after less than 6 months need to be replaced.
I purchased 2 of these at the same time, and both of the filters are falling apart due to repeated (bi weekly) cleaning.
Without being cleaning, the purifier says the room is 99% dirty and runs at full blast 24/7
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, April 22, 2025
Hello Marc,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having issues with the Never Change filters for your Shark Air Purifier. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into
this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having issues with the Never Change filters for your Shark Air Purifier. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into
this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very cool looking, and easy to understand.
on April 8, 2025
Posted by: It's the machine!!!
We have had this beast for about a month now and the air in our place not only smells fresh it feels fresh and very clean. We are smokers and have a 140 lbs dog and a cat. This little machine works.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to use
on April 6, 2025
Posted by: Karen
from West Virginia
Gender:Female
Have been using it for a couple of weeks. So far it has been cleaning up the air.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Excellent Air Purifier
on April 5, 2025
Posted by: Patty
from Austin Texas
I am enjoying the air purifier for several reasons; very quiet whe. It is on, shuts off automatically, no as much dust or odors, totally happy.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
very good Dust cleaner
on April 4, 2025
Posted by: srees
I am a big fan of Shark products and they stand for their support more than anyone
Written by a customer while visiting sharkninja.com