Customer reviews from sharkninja.com
Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Average customer rating
4.4
(414 Reviews)
Rating breakdown 414 reviews
5 Stars
304
4 Stars
49
3 Stars
16
2 Stars
8
1 Star
37
86%of customers recommend this product.
(
185 out of
216)
Customer Reviews for Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Customer Rating
5
Really Works!
on May 25, 2025
Posted by: Steve
from rochester, ny
very satisfied, I live in the east NYS and the past few years I have been able to see and smell smoke from forest fires on the west coast that's what prompted me to consider an air purifier after some research I decided on your product which pairs nicely with my Shark vacuum!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Okay - except Auto feature
on May 24, 2025
Posted by: birds.cats
from Roxbury, WI
Gender:Female
I've been using a couple weeks and noticed on Auto feature it never increases the fan speed even when dust is evident in the air. I have 10 parrots and 2 cats, and my other air purifier always senses when the fan should increase or decrease. If you don't mind adjusting it yourself, it's fine.
Also would appreciate a handle as I move it twice a day.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 24, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with
your NeverChange Air Purifier. We will absolutely share your feedback
with the relevant teams for consideration on future
products.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with
your NeverChange Air Purifier. We will absolutely share your feedback
with the relevant teams for consideration on future
products.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Clean Air
on May 21, 2025
Posted by: Nonickname
from Michigan
Gender:Female
I purchased a few weeks ago and very happy with yet another Shark Product!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Good for odors. Bad for dust.
on May 20, 2025
Posted by: Charlie the tuna
from AZ
Gender:Male
Works good for odors, But doesn't seem to detect dust. Room still very dusty
Response from sharkninja.comBy SharkNinja, May 21, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark Air Purifier. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark Air Purifier. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great but short cord
on May 13, 2025
Posted by: mmcggoo
from carmel,ny
Gender:Female
It is light enough to move it around for whatever location you need. I wish that the cord was a little longer.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Save your money and buy another brand
on April 26, 2025
Posted by: Azechman
Unless you have spare money around you would like to get rid of skip this product. Always going to 0 percent and getting the red circle. Places do not seem to care about quality anymore. First and last Shark product I will ever buy. The filter would last longer than the machine will.
Response from sharkninja.comBy SharkNinja, April 28, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble
with your Shark NeverChange. Please reach out to our team by
phone at 1-855-427-5127, we'd be happy to look into
this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble
with your Shark NeverChange. Please reach out to our team by
phone at 1-855-427-5127, we'd be happy to look into
this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Excellent for allergies and pet dander
on April 23, 2025
Posted by: Suds_74
from Falls City, NE
Gender:Male
I purchased about a month ago and immediately put into use. I set on auto and let its smart technology determine speed, time etc.
I can't believe how much cleaner the air is inside my home.
I have a dog and allergies quite bad.
I noticed since starting that it helps with my CPAP usage as well.
I highly recommend and firmly believe it is well worth using.
I can't believe how much cleaner the air is inside my home.
I have a dog and allergies quite bad.
I noticed since starting that it helps with my CPAP usage as well.
I highly recommend and firmly believe it is well worth using.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Works Great
on April 22, 2025
Posted by: Lisa
from Victoria, Tx
Gender:Female
So far so good. We like the way it works especially when cooking bacon.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com