Customer reviews from sharkninja.com
Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Average customer rating
4.4
(402 Reviews)
Rating breakdown 402 reviews
5 Stars
296
4 Stars
48
3 Stars
16
2 Stars
7
1 Star
35
86%of customers recommend this product.
(
181 out of
211)
Customer Reviews for Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Customer Rating
5
Great
on June 9, 2025
Posted by: Deeann
from Ga
Gender:Female
I have a cat, and I am a smoker. But it does to make the air quality better. Time will tell but it appears to be doing a great job so far. Shark always makes a great product; I own a couple of Shark Product & they work great. Thanks again
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Effective and Great Odor Control but Really Noisy
on June 7, 2025
Posted by: Ayla305
from Florida
Gender:Female
I recently purchased the Shark Air Purifier, and overall, I'm quite pleased with its performance. Here's my breakdown:
Pros:
- Excellent air purification: The unit effectively cleans the air in my home.
- Outstanding odor neutralization: The added odor neutralizer feature is a game-changer. When I run the purifier at full blast, my home smells incredibly clean and fresh.
- Noticeable improvement: I can feel the difference in air quality when the purifier is running.
- Excellent air purification: The unit effectively cleans the air in my home.
- Outstanding odor neutralization: The added odor neutralizer feature is a game-changer. When I run the purifier at full blast, my home smells incredibly clean and fresh.
- Noticeable improvement: I can feel the difference in air quality when the purifier is running.
Cons:
- Noise level: As someone with allergies who prefers to run air purifiers at maximum settings, I find this unit extremely loud at full blast. This can be disruptive, especially during quiet activities or sleep.
- Noise level: As someone with allergies who prefers to run air purifiers at maximum settings, I find this unit extremely loud at full blast. This can be disruptive, especially during quiet activities or sleep.
Overall Impression: The Shark Air Purifier does an excellent job of cleaning the air and eliminating odors. The odor neutralizer is particularly impressive, leaving my home smelling fresh and clean. However, the noise level at higher settings is a significant drawback for me, given my need to run it at full capacity due to allergies.
Recommendation: I would recommend this product to those who prioritize effective air cleaning and odor control, and who don't mind some background noise or plan to use it primarily at lower, quieter settings. For allergy sufferers or light sleepers who need constant high-power air purification, the noise level might be a concern.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
on June 5, 2025
Posted by: Jose
from Maryland
Gender:Male
It been only 2 weeks and I'm already getting another one, small , for my bedroom. It works great, I no longer get the smell of food lingering in the apt for hours
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Super helpful and unobtrusive
on June 2, 2025
Posted by: ElizabethM
from Callifornia
Gender:Female
This very quiet air purifier works great! I love how light it is so I can move it to different rooms. It is quiet and unobtrusive when I am watching a show on TV or working on my computer. It changes the air quailty from 83 to 100 in a short period of time. It doesn't scare my timid cat.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Really Works!
on May 25, 2025
Posted by: Steve
from rochester, ny
very satisfied, I live in the east NYS and the past few years I have been able to see and smell smoke from forest fires on the west coast that's what prompted me to consider an air purifier after some research I decided on your product which pairs nicely with my Shark vacuum!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Okay - except Auto feature
on May 24, 2025
Posted by: birds.cats
from Roxbury, WI
Gender:Female
I've been using a couple weeks and noticed on Auto feature it never increases the fan speed even when dust is evident in the air. I have 10 parrots and 2 cats, and my other air purifier always senses when the fan should increase or decrease. If you don't mind adjusting it yourself, it's fine.
Also would appreciate a handle as I move it twice a day.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 24, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with
your NeverChange Air Purifier. We will absolutely share your feedback
with the relevant teams for consideration on future
products.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with
your NeverChange Air Purifier. We will absolutely share your feedback
with the relevant teams for consideration on future
products.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Clean Air
on May 21, 2025
Posted by: Nonickname
from Michigan
Gender:Female
I purchased a few weeks ago and very happy with yet another Shark Product!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Good for odors. Bad for dust.
on May 20, 2025
Posted by: Charlie the tuna
from AZ
Gender:Male
Works good for odors, But doesn't seem to detect dust. Room still very dusty
Response from sharkninja.comBy SharkNinja, May 21, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark Air Purifier. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark Air Purifier. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com