Customer Reviews for Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Customer Rating
5
Performs as Advertised!
on August 11, 2025
Posted by: Breathing Easy
We purchased the Shark air purifier as a replacement for one that did not perform very well. The Shark actually performs at a level that the advertisement claimed! It adjusts the level of air circulation automatically, It is super quiet and easy to maintain. We have been very happy with this purchase and would not hesitate to recommend this product to friends.
Have had the unit up and running for a couple weeks now and so far so good! I'm obsessed with watching the numbers. I got the smaller 650 ft lilac one for my bedroom suite too and it's the same. I love that you can dim the display and how quiet this runs. I'll continue to stick with Shark!
Purchased two units for 2100 sq.ft. house. They worked great for three months. Then they stopped working. Both units would only register 0 clean air. Cleaned the Hepa Filter per the instructions, cleaned all air screens including the sensor on the back. They worked....for two weeks and stopped again. Have cleaned the units every two weeks for three months. Today, neither unit will register. Cleaned them again for the second time in two days and still neither works. It is like they are talking/linked to each other...AI???? Shark replaced one unit but these units do not last 5 hears, they don't even last 1 year. Totally disappointed for the big money, not worth it.
Response from sharkninja.comBy SharkNinja, August 7, 2025
Hello there, Thank you for taking the time to leave a review.
We're so sorry to hear that your Air purifier display always shows zero clean air. We will absolutely share your feedback with the relevant teams for consideration on future products.
I have had this thing for several months and there really is no rhyme or reason to why it comes on or goes off. It basically detects faint smells (good or bad) and comes on. It does NOTHING for dust, as the dust is collecting around it months later. It just doesn't do what I assumed it was supposed to do.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, August 7, 2025
Hello Penny, Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Air Purifier not working as expected. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
I bought this 2 weeks ago and it has been fantastic! I have 2 dogs and you would think I didn't have any. My living room still smells fresh and clean! I'm definitely getting another one for the basement.
I've had the HP150 for a couple of weeks and I think it is working well. It seems to have cleared up a funky smell in the bedroom. When it's in the kitchen it kicks into high gear for smoke and steeam.