Customer reviews from sharkninja.com
Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Average customer rating
4.4
(375 Reviews)
Rating breakdown 375 reviews
5 Stars
277
4 Stars
45
3 Stars
15
2 Stars
6
1 Star
32
85%of customers recommend this product.
(
176 out of
206)
Customer Reviews for Shark - Refurbished Excellent - NeverChange Air Purifier MAX, 5-Year Filter Life, 1400 sq. Ft - White
Customer Rating
5
Cleaner air with little effort
on August 3, 2023
Posted by: Jessica F
from Goochland, VA
Gender:Female
[This review was collected as part of a promotion.] Cleaner air with little to no effort involved by me? Sign me up yesterday! I love how easy it is to use the Shark Never Change Air Purifier in my home. The design is sleek, it's lightweight and very quiet when in use. The air filters are locate on the sides of the machine making it easy to remove them and clean them out when needed. I love how I don't have to replace any filters! Just clean the dust from them occasionally and put back in place. The HEPA filter is easy to remove and clean out when needed. I have been using my Shark Air Purifier for about a month now and I have only pulled the filters out and wiped them clean once. The control panel is easy to see and use. I keep mine on auto so it runs as needed. The odor neutralizing technology releases a fresh scent to help keep the air smelling fresh and clean while removing odors and toxins from the air. I would highly recommend having a Shark Never Change Air Purifier in every home!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
It’s just OK
on April 11, 2025
Posted by: Michele
from Akron Ohio
Gender:Female
One side of the purifier puts out fantastic air other side doesn’t put out hardly any. Also malfunctions quite a lot I have the large one and a small one and they both do the same, which I can’t understand. It’s just me in the house and it’s just frustrating. My friend told me to get the air doctor and I should’ve listened. She doesn’t have any problems with hers however, replacing her filters are a little expensive . But hindsight, it might’ve been worth it due to the frustration I have with both of these
I have one on YouTube to help. Try to figure out what to do with these and I have to vacuum The filters clean inside and that still doesn’t work 90% of the time
I have one on YouTube to help. Try to figure out what to do with these and I have to vacuum The filters clean inside and that still doesn’t work 90% of the time
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, April 22, 2025
Hello Michele,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark NeverChange. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark NeverChange. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great product, terrible stickers
on January 1, 2024
Posted by: Bob27
from Texas
Gender:Female
Received this for Christmas 2023. It definitely doubles as a sound machine. We enjoy the sensor readout and can see what affects the air quality the most in our day to day routines. I was VERY ANNOYED by the giant sticker that came on the front of it because it was not an easy peel off. The adhesive residue is still on the front of ours which sucks for the amount of money that was spent on this. I took photos to include, not able to include here.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best Air Purifier ever
on August 6, 2023
Posted by: rosh_sampler
from Austin, Tx
Gender:Male
[This review was collected as part of a promotion.] I have 3 air purifiers in my house and this is the best of them. I keep this in the living room near the kitchen and it works silently. Plus the fragrance diffuser smells good. Some features that I like, it runs on eco mode, fragrance diffuser, silent running and indicators for air quality on the front. This air purifier is very light so easy to move around if you need it. Amazing product. This is my second Shark Product and yet to be disappointed,
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Mislead by Shark/Ninja
on September 16, 2023
Posted by: SharkLies
from Boca Raton, FL
Gender:Male
This wasn't a never change filter as titled. I am returning.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 16, 2023
Thank you for your review on the Shark NeverChange Air Purifier. We are sorry to hear of your disappointment with this unit. We appreciate your feedback as it helps us to improve our products.
We hope you still consider Shark in the future.
We hope you still consider Shark in the future.
Written by a customer while visiting sharkninja.com
Customer Rating
1
No voice control. This is so sad
on September 29, 2023
Posted by: Dynn
from Vancouver canada
Gender:Male
No Google home or Alexa voice control but instead they try to sell you a separate remote to control the device.
Response from sharkninja.comBy SharkNinja, October 11, 2023
Thank you for your review on the Shark NeverChange Air Purifier. We appreciate your feedback as it helps us to improve our products.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Works well and love the scent booster
on July 27, 2023
Posted by: Aml9173
from Fort Collins Colorado
Gender:Female
[This review was collected as part of a promotion.] This purifier is large enough to cover most of my house and multiple rooms which I love. It's really quiet so I don't hear it hardly ever yet it can ramp up if the air quality lowers. I notice when I make bacon especially, the air quality lowers and the purifier kicks up the speed to do more work. This doesn't have a filter you need to change, just two side filter screens which catch dust and animal hair. Even after a few weeks my screens don't really have much collected on them so I don't think this will be a high maintenance product. My favorite feature is the odor neutralizer on top, it smells amazing. I wish it was stronger and I could smell it all over my downstairs but I need to be a little closer to the machine to notice. One thing I don't love is the bottom part sticks to the floor easily so if I try to move it, the bottom untwists and comes out fairly regularly. Which isn't a big deal, I just twist it back and try to move it again a little more carefully. Overall it's a great product and seems built to last. It will save money on filter replacements too so the initial cost is worth it in the long run.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great purifier
on July 27, 2023
Posted by: RobertNYC
from New York, NY
Gender:Male
[This review was collected as part of a promotion.] I just got my Shark US - Shark NeverChange™ Air Purifier MAX. It is awesome filter lasts years. It has scents you can use to mask some odors and give a pleasant smell as well, yiu do not need to use it. It tells you how good your air is. It is easy to use and high quality. I am super happy with it. It is a must first healthy living especially if you have allergies, I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com