Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - Blast Max Portable Blender with 22oz Twist & Go Vessel - Cool Gray
Average customer rating
4.4
(155 Reviews)
Rating breakdown 155 reviews
5 Stars
114
4 Stars
13
3 Stars
9
2 Stars
7
1 Star
12
60%of customers recommend this product.
(
21 out of
35)
Customer Reviews for Ninja - Refurbished Excellent - Blast Max Portable Blender with 22oz Twist & Go Vessel - Cool Gray
Customer Rating
2
Leaks from the bottom
on March 21, 2026
Posted by: Gabecg
from Hawaii
Gender:Male
I’ve had mine for a little over a month and now the bottle has started leaking from the bottom where the blades are spun.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 21, 2026
Hi there,
Thank you for taking the time to share this feedback with us. We’re really sorry to hear your Ninja Blast Max has started leaking from the bottom near the blade assembly after just a little over a month of use. We understand how frustrating and inconvenient this is, especially when you’re expecting a reliable, on‑the‑go blender.
Please click the link below to try our self‑troubleshooting steps. If the issue isn’t resolved, you’ll be guided to our customer service team, where we can take a closer look and assist you further.
https://support.sharkninja.com/en-CA/article/BC200-BC250-Series-Ninja-Blast-Max-Portable-Blender-Troubleshooting-Guide-ca
Kind regards,
Ninja Kitchen
Thank you for taking the time to share this feedback with us. We’re really sorry to hear your Ninja Blast Max has started leaking from the bottom near the blade assembly after just a little over a month of use. We understand how frustrating and inconvenient this is, especially when you’re expecting a reliable, on‑the‑go blender.
Please click the link below to try our self‑troubleshooting steps. If the issue isn’t resolved, you’ll be guided to our customer service team, where we can take a closer look and assist you further.
https://support.sharkninja.com/en-CA/article/BC200-BC250-Series-Ninja-Blast-Max-Portable-Blender-Troubleshooting-Guide-ca
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great blending ability
on March 25, 2026
Posted by: DgSparks
Gender:Female
I have used this daily and it does the trick. I use it for blending power greens with other veggies. It blends all very smoothly. Have had it 3 weeks and have only charged once.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Great blender, difficult lid
on April 13, 2026
Posted by: Helen71
from Pikesville, MD
Gender:Female
I have been using this blender for about 2 months. I love the convenience of it, but the top is so difficult. Hard to screw on correctly and getting it off takes more muscle than i have some days. Please fix the lid to make it easier. Also, I cut off the plastic handle/strap, it just gets in the way. I would recommend this option for everyday busy life, but i use my regular Ninja on the weekends as the vessel is so much easier to deal with.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, April 13, 2026
Hi Helen,
Thank you for taking the time to leave a review.
We appreciate you sharing your experience after using the blender for two months. It’s great to hear that you enjoy the convenience, and we understand how challenging it can be when the lid feels difficult to remove. Your feedback about the lid design and the handle/strap is extremely helpful, and we’ll be sharing these insights with the relevant teams internally.
If there’s anything we can do to enhance your experience or if you’d like to share additional thoughts, we’d love to hear from you. Please feel free to reach out to our Customer Care team at:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen.
Thank you for taking the time to leave a review.
We appreciate you sharing your experience after using the blender for two months. It’s great to hear that you enjoy the convenience, and we understand how challenging it can be when the lid feels difficult to remove. Your feedback about the lid design and the handle/strap is extremely helpful, and we’ll be sharing these insights with the relevant teams internally.
If there’s anything we can do to enhance your experience or if you’d like to share additional thoughts, we’d love to hear from you. Please feel free to reach out to our Customer Care team at:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen.
Written by a customer while visiting sharkninja.com
Customer Rating
5
LOVE IT
on April 19, 2026
Posted by: Uniece
from Ojlahoma
Gender:Female
LOVE MY BLAST MAX BLENDER!!!!! Got it as a Christmas gift. No problems except!!! My cup dropped and 2 of the bottom brackets broke!! I am trying to find a replacement but unable to. Can you help me out? My model number is BC125GY L. It’s an 18 oz
Written by a customer while visiting sharkninja.com
Customer Rating
1
Terrible battery life
on April 20, 2026
Posted by: Bad blender
from Pennsylvania
Gender:Male
Terrible blender. Battery dies while making a protein shake. I do not recommend.
Response from sharkninja.comBy SharkNinja, April 20, 2026
Hi there,
Thank you for sharing your feedback. We’re sorry to hear about your experience with the Blast. This certainly isn’t the experience we want for our customers. Our support team would be happy to take a closer look and see how we can help with next steps or options available to you at
https://support.sharkninja.com/contact-us
Sincerely,
Ninja Kitchen
Thank you for sharing your feedback. We’re sorry to hear about your experience with the Blast. This certainly isn’t the experience we want for our customers. Our support team would be happy to take a closer look and see how we can help with next steps or options available to you at
https://support.sharkninja.com/contact-us
Sincerely,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
Travel hassle
on April 27, 2026
Posted by: SophieA
from San francisco
Gender:Female
Customs confiscated the cup, since it has the blades attached. Totally forgot about that, so not going to get one again. Better to get one, with separate blades.....!
Response from sharkninja.comBy SharkNinja, April 28, 2026
Hi Sophie,
Thank you for taking the time to leave a review.
We’re sorry to hear about the issue with customs confiscating the cup due to the attached blades. We completely understand how that situation can be frustrating, and we apologise for the inconvenience.
We appreciate you sharing this feedback and will be sure to pass it on to our team. If you’re looking for an alternative, you may want to check out our BlendBoss, which features a removable blade design:
https://www.sharkninja.com/ninja-blendboss-tumbler-blender-with-26oz-travel-tumbler-removable-straw-lavender-lemonade/DB351PR.html?dwvar_DB351PR_color=BAB9D8
If you need any further assistance, please don’t hesitate to contact us at:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re sorry to hear about the issue with customs confiscating the cup due to the attached blades. We completely understand how that situation can be frustrating, and we apologise for the inconvenience.
We appreciate you sharing this feedback and will be sure to pass it on to our team. If you’re looking for an alternative, you may want to check out our BlendBoss, which features a removable blade design:
https://www.sharkninja.com/ninja-blendboss-tumbler-blender-with-26oz-travel-tumbler-removable-straw-lavender-lemonade/DB351PR.html?dwvar_DB351PR_color=BAB9D8
If you need any further assistance, please don’t hesitate to contact us at:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
Horrible- do not buy!!!
on May 8, 2026
Posted by: Disappointed Customer 97
from NJ
Gender:Female
Absolutely horrible! The device flashed orange once it started blending the smoothie which literally consisted of strawberries, almond milk & protein powder just as a test smoothie & it literally never stopped being the solid orange color. It doesn’t work & im very disappointed. Definitely looking to return & get a full refund
No, I would not recommend this to a friend.
Response from sharkninja.comBy Sharkninja, May 12, 2026
Hi there,
We truly sorry hearing about your experience. It’s frustrating when the unit doesn’t operate as expected right from the start and leaves you questioning the product. Before moving forward with a return, we’d recommend taking a look at our self-help troubleshooting guide here, which includes steps for issues like blinking lights and performance concerns:
https://support.sharkninja.com/en-CA/article/BC200-BC250-Series-Ninja-Blast-Max-Portable-Blender-Troubleshooting-Guide-ca
If the steps don’t resolve the issue, please follow the directions provided at the end of the guide so we can review your case further and assist with next steps.
Kind Regards,
Ninja Kitchen
We truly sorry hearing about your experience. It’s frustrating when the unit doesn’t operate as expected right from the start and leaves you questioning the product. Before moving forward with a return, we’d recommend taking a look at our self-help troubleshooting guide here, which includes steps for issues like blinking lights and performance concerns:
https://support.sharkninja.com/en-CA/article/BC200-BC250-Series-Ninja-Blast-Max-Portable-Blender-Troubleshooting-Guide-ca
If the steps don’t resolve the issue, please follow the directions provided at the end of the guide so we can review your case further and assist with next steps.
Kind Regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
3
Do NOT put in dishwasher
on May 9, 2026
Posted by: Lg44
from Indiana
Gender:Female
It’s NOT dishwasher safe… I was using this everyday, noticed some residues of use in some areas wanted a deeper cleaning and put it in the dishwasher now the lid doesn’t fit, no cover under warranty the vessel is not covered so now I’m stuck with a motor that can’t use
Response from sharkninja.comBy SharkNinja, May 9, 2026
Hi there,
Thank you for taking the time to share this feedback with us. We understand how frustrating and disappointing this situation is, especially after using your Ninja Blast Max daily and attempting a deeper clean, only to find the lid no longer fits afterward. We recognize how concerning it is to feel left with a motor you can’t use.
For reference, the vessel and sip lid are top‑rack dishwasher safe when used correctly. It’s important that the heated dry cycle is not used, and that both the vessel and sip lid are removed from the motor base before placing them in the dishwasher. We appreciate you calling this out.
Please reach out to us through the link below so our team can review this further and look into any available options for you.
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for taking the time to share this feedback with us. We understand how frustrating and disappointing this situation is, especially after using your Ninja Blast Max daily and attempting a deeper clean, only to find the lid no longer fits afterward. We recognize how concerning it is to feel left with a motor you can’t use.
For reference, the vessel and sip lid are top‑rack dishwasher safe when used correctly. It’s important that the heated dry cycle is not used, and that both the vessel and sip lid are removed from the motor base before placing them in the dishwasher. We appreciate you calling this out.
Please reach out to us through the link below so our team can review this further and look into any available options for you.
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com