Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - Blast Max Portable Blender with 22oz Twist & Go Vessel - Cool Gray
Average customer rating
4.4
(155 Reviews)
Rating breakdown 155 reviews
5 Stars
114
4 Stars
13
3 Stars
9
2 Stars
7
1 Star
12
60%of customers recommend this product.
(
21 out of
35)
Customer Reviews for Ninja - Refurbished Excellent - Blast Max Portable Blender with 22oz Twist & Go Vessel - Cool Gray
Customer Rating
3
Read experience before hands on.
on June 21, 2025
Posted by: Theo
from Pennsylvania
Gender:Male
I bought this blender two days ago. I tried out the blender with 8 ounces of water and a full container of frozen fruit. Strawberries bananas blueberries. First I push the button. Nothing happened. This was on a full charge. I shook the container. Nothing happened again. Now I removed the container from the base. I took a straw and tried to move around some of the pieces of fruit at the bottom. I started the blender once again now it started to work. But it still did not pull down the rest of the fruit. I had to shake this container and blender and move it in different directions to try to get it to blend everything. Extremely difficult. I did add more water and repeated the process several times this did work. But I wanted to add my protein powder next, I tried to do that when I pushed the button again. I received three orange lights which indicates overheating. If this overheats, you have to wait an hour for it to cool down.So I had to try to shake everything else in the container and finish because I did not want everything that I mixed to go to waste. I will try this one more time with less ingredients and I will see what happens. Maybe the blade on this unit are just not sharp enough and the initial torque on this machine needs to be increased.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, June 23, 2025
Hello Theo,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja Blast. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into
this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja Blast. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into
this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Finally! Frozen Fruit Conquered!
on February 13, 2026
Posted by: SmoothieSlayer
Gender:Female
Two blends with rock hard, frozen fruit chunks so far. Grinds right through them. This is my 5th personal blender, which I use daily. It is the first one that can blend frozen fruit, so I don’t need ice. And, I can put the whole 11oz Premier Protein shake and frozen fruit, since I don’t need ice. If this things lasts, you have a winner!!!
Written by a customer while visiting sharkninja.com
Customer Rating
4
I Love This Blender
on September 12, 2024
Posted by: blender
I love this Ninja - I call it "MY Personal Blender" mostly because - I use it everyday and love how it does everything i want. My only issue - why I rated 4 and not 5 + is that it is louder than the previous blender. I own 5 different Ninja blenders- from the full blender down- but they were all very loud. I just wish this was quieter - that was actually my reason for buying it in the first place. But I love it and just cover my ears!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Over heating
on September 11, 2024
Posted by: Nikki
from Cedar Hill, TN
Gender:Female
I can only make one smoothie at a time, because it overheats. After I made the first smoothie I had to wait almost 2 hours before it finally cooled down to make myself a smoothie. I’ve never had a problem with a ninja product until this one. I am not sure if it’s just a lemon or if all of them or this way. I would like to return it. I’m just not sure how to go about returning it.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, September 20, 2024
Hello,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
Lasted 7 months and now a door stop
on October 26, 2025
Posted by: Jerome P
from Surprise, AZ
Gender:Male
Lasted 7 months and now dead! Like other reviews state works at times before, never consistent on run times. Sometimes long, sometimes short, but now completely dead. When fully charged you get maybe 6-8 uses.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 7, 2025
Hi there,
Thank you for taking the time to leave a review.
We're truly sorry to hear that your Ninja Blast is not turning on. We understand how frustrating this must be, and we’re here to help make things right.
Your feedback is incredibly important to us, and we will be sure to share it with the appropriate teams internally.
Please contact our Customer Service team at 1-800-365-0135. Our hours of operation are Monday to Friday: 9:00 a.m. – 9:00 p.m. ET and Saturday: 9:00 a.m. – 6:00 p.m. ET. We're here to help.
Kind regards,
Ninja Kitchen NA.
Thank you for taking the time to leave a review.
We're truly sorry to hear that your Ninja Blast is not turning on. We understand how frustrating this must be, and we’re here to help make things right.
Your feedback is incredibly important to us, and we will be sure to share it with the appropriate teams internally.
Please contact our Customer Service team at 1-800-365-0135. Our hours of operation are Monday to Friday: 9:00 a.m. – 9:00 p.m. ET and Saturday: 9:00 a.m. – 6:00 p.m. ET. We're here to help.
Kind regards,
Ninja Kitchen NA.
Written by a customer while visiting sharkninja.com
Customer Rating
1
6 months later I have a useless base unit
on December 6, 2025
Posted by: Team nutribullet flex
Gender:Female
I do not recommend. Says it’s dishwasher safe. Washed container in dishwasher one time and the cup is warped. Contacted company and was told it’s not under manufacturer warranty. So after 6 months I have a useless base unit. I suggest trying nurtibullet flex which is also cheaper.
Response from sharkninja.comBy SharkNinja, December 11, 2025
Hi there,
Thanks for your feedback. We’re so sorry to hear about your experience and completely understand how frustrating that must be. We truly appreciate your feedback and want to make sure this gets reviewed correctly.
Please give us a call at 1-800-365-0135. We’re available Monday through Friday, 9 a.m. to 9 p.m. ET, and Saturday, 9 a.m. to 6 p.m. ET.
Kind Regards,
Ninja Kitchen US.
Thanks for your feedback. We’re so sorry to hear about your experience and completely understand how frustrating that must be. We truly appreciate your feedback and want to make sure this gets reviewed correctly.
Please give us a call at 1-800-365-0135. We’re available Monday through Friday, 9 a.m. to 9 p.m. ET, and Saturday, 9 a.m. to 6 p.m. ET.
Kind Regards,
Ninja Kitchen US.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features
on January 30, 2026
Posted by: Anna26
from California
Gender:Female
I love this blender, easy to use , it literally makes thick smoothies, simple blended drinks and crushes ice with no issue. I love that it just snaps on and off to transport as a cup and easy cleaning ...definitely recommend
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Waste of Money
on February 10, 2026
Posted by: Nanaof2girls
from Maine
Gender:Female
I love shark/ninja products and never had an issue but not this time. Absolutely the worst product I have ever bought. I was so disappointed. Takes extremely long to charge and only charges for a single use. I bought 6mos ago used 2-3 times. I may as well have just tossed the money out the window.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 11, 2026
Hello,
Thank you for taking the time to leave a review.
It’s disheartening to hear that your device is taking extremely long to charge and only lasting for a single use. We truly understand how this situation has impacted your experience, and it’s definitely not the level of service we aim to provide. We’d love to help get things working again. To resolve this promptly, we recommend reaching out to our team through our support page, our agents can assist you directly. Alternatively, you can refer to our self‑help guide for additional troubleshooting steps related to the unit takes long to charge and only last. We’re committed to improving your experience, and we appreciate the opportunity to where make things right. All applicable links are provided below.
Self-Help Guide: https://support.sharkninja.com/article/BC200-BC250-Series-Ninja-Blast-Max-Portable-Blender-Troubleshooting-Guide?redirect=false
Contact Page: https://support.sharkninja.com/contact-us
Kind Regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
It’s disheartening to hear that your device is taking extremely long to charge and only lasting for a single use. We truly understand how this situation has impacted your experience, and it’s definitely not the level of service we aim to provide. We’d love to help get things working again. To resolve this promptly, we recommend reaching out to our team through our support page, our agents can assist you directly. Alternatively, you can refer to our self‑help guide for additional troubleshooting steps related to the unit takes long to charge and only last. We’re committed to improving your experience, and we appreciate the opportunity to where make things right. All applicable links are provided below.
Self-Help Guide: https://support.sharkninja.com/article/BC200-BC250-Series-Ninja-Blast-Max-Portable-Blender-Troubleshooting-Guide?redirect=false
Contact Page: https://support.sharkninja.com/contact-us
Kind Regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com