Customer reviews from husqvarna.com
Husqvarna - Automower 410 iQ 0.5 Acre Electric Residential Robotic Lawn Mower
Average customer rating
3.7
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
8
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
4
73%of customers recommend this product.
(
11 out of
15)
Customer Reviews for Husqvarna - Automower 410 iQ 0.5 Acre Electric Residential Robotic Lawn Mower
Posted by: Jim F
from Pittsburgh, PA
Verified Purchase:Yes
I tried to use the 410IQ in my tree lined yard. The gps unit kept losing signal which caused the mower to veer off course and over a hill on my property. I finally returned the unit
No, I would not recommend this to a friend.
Response from husqvarna.comBy Husqvarna, June 25, 2025
Jim, thank you for your feedback. We are saddened to hear that this was your experience. We wish that we could have had the opportunity to assist you with troubleshooting your map. What is unique about our IQ series is that the mower can work using satellite, using wire, or a combination of both. Our experts could have worked with you on making mapping solutions that best serve your lawn We sincerely apologize for your inconvenience. Your feedback is valued, as it allows us to improve our services. If there is anything that we can do for you, please don't hesitate to reach out. Our direct robotics line is: 833-991-ROBO(7626) .
Written by a customer while visiting husqvarna.com
Customer Rating
1
Does not work in ANY yard
on July 7, 2025
Posted by: ams88
from Saint Louis, MO
If you live in a suburban area I would avoid the 410 iQ, or any of the EPOS iQ models, at all costs. While it works great out back and out front it immediately looses GPS signal on the sides of the house. Basically it can never travel between the front and back. Not a problem, so I think, I'll go through the massively grueling effort of laying down boundary and guide wires and use the Support by Wire function. Guess what, it doesn't actually work in any logical way whatsoever nor is there any real documentation to explain how it is supposed to work. Even in the app when you click on more info under Support by Wire you get a 404 error. Good stuff. Instead of deferring to the boundary and guide wires when the signal is lost, it just sits there forever searching for a GPS signal until it errors out. The more maddening aspect is I can see in the app that it is sitting directly on top of the guide wire (the automower is reading the guide wire) and it shows its proper location on the map. Even with weak GPS it knows where it is but just refuses to move. The manual is completely wrong on how certain things are supposed to function, where menus are on the mower, etc.
Long story short the EPOS support by wire feature doesn't actually function and does not, I repeat, does not support guide wires. You can have boundary wires all setup but it will just sit and search for satellite until it errors out every single time. It won't even try to move to a location that has satellite coverage... like the manual says it will. You would think that if it looses satellite signal it would revert to using the boundary wire, nope doesn't do that.
I can set it to by a non GPS function version and try the only boundary wire setup, but then why did I spend all this money for a model that does advanced GPS things like systematic mowing, etc. I've worked with technology for well over 20 years and this is by far the most undocumented and frustrating device I have ever encountered in my life... by a wide margin. So far it's just pure expensive outdoor paperweight. I can't see how this is a good value for your money in this sort of suburban setup. If you got a large yard with 100% no tree cover or buildings, this is the one for you.
No, I would not recommend this to a friend.
Response from husqvarna.comBy Husqvarna, July 9, 2025
We are saddened to hear this feedback. We would love the opportunity to assist you. Please know that we have numerous resources for our robotics customers. 1. Direct Automower phone support: 833-991-ROBO(7626) . 2. Email, live chat, troubleshooting support: https://www.husqvarna.com/us/support/contact . 3. In App Support via the Automower connect app.4. Support by wire information: https://www.husqvarna.com/us/discover/epos-support/ . Please don't hesitate to reach out to our dedicated team. We apologize for your inconvenience and hope to get the opportunity to assist you!
Written by a customer while visiting husqvarna.com
Customer Rating
1
Needs work
on June 12, 2025
Posted by: nbsat
from New Braunfels, TX
[This review was collected as part of a promotion.] This would have been my upgraded automower from a previous generation that used a guide wire. This would I would have thought would have been better since the wire was put in the wrong place and didnt really cut very well in some areas. Thinking this would be a great upgrade to hit those areas missed by the guidewire, I found this to be an utter downgrade in quality. First off this thing works great in the front and back yards but looks like the houses are too close together in my neighborgood that the mower itself cant get a good sat view. Thinking my guide wire system would offer backup and what not, well it just gets stuck over and over and over again waiting for sat coverage. So much for the backup wire system idea. Decided to return the device because its not worth the extra cost for features that just do not work.
No, I would not recommend this to a friend.
Response from husqvarna.comBy Husqvarna, June 17, 2025
We are saddened to hear this feedback. If you happen to still have your robotic mower, we would love the opportunity to assist you. Please know that we have numerous resources for our robotics customers. 1. Direct Automower phone support: 833-991-ROBO(7626) . 2. Email, live chat, troubleshooting support: https://www.husqvarna.com/us/support/contact . 3. In App Support via the Automower connect app. Please don't hesitate to reach out to our dedicated team. We apologize for your inconvenience and hope to get the opportunity to assist you!
Written by a customer while visiting husqvarna.com
Customer Rating
5
Love it so much a must have for home
on June 5, 2025
Posted by: Stimmy.908
from San Antonio Texas
[This review was collected as part of a promotion.] I love it so much it’s definitely a must have for your home definitely recommend we use it everyweek and it automatically knows what to do.
I would recommend this to a friend!
Written by a customer while visiting husqvarna.com
Customer Rating
1
Absolutely Horrible Experience
on June 4, 2025
Posted by: JR M
Irregular cutting pattern. "Searching for sattelites" constantly. 15 hours to set up. Now seems like it is not even cutting grass. Hoping this gets better with time. Poor quality cutting. Doesn't go to certain areas of property. Doesn't change mowing patterns. No dealer support. Telephone times business hours only.
No, I would not recommend this to a friend.
Response from husqvarna.comBy Husqvarna, June 6, 2025
Hi JR M, thank you for reaching out to us. We are saddened to hear this feedback. Please know that I have passed your feedback to our internal team. It appears that our Automower technicians were able to get in touch with you. Your satisfaction is our priority. Please continue working with our technicians. They are happy to assist.
Written by a customer while visiting husqvarna.com
Customer Rating
4
on September 22, 2025
Posted by: 410 IQ. Get her done
from Pennsylvania
[This review was collected as part of a promotion.] I am very happy with this 410IQ. Easy set up would recommend iit to anyone.
The only thing is I’m disappointed with is that they have a new type of cutting blade out and mine was equipped with the old
The only thing is I’m disappointed with is that they have a new type of cutting blade out and mine was equipped with the old
I would recommend this to a friend!
Written by a customer while visiting husqvarna.com
Customer Rating
5
410 IQ
on March 23, 2026
Posted by: Phantom 309
from Anna, TX
[This review was collected as part of a promotion.] This is by far a great improvement over the original one I had. Super easy install. No wires and an easy to use app.
I would recommend this to a friend!
Written by a customer while visiting husqvarna.com