Customer reviews from Lorex
Lorex - 2K QHD Wired Smart Video Doorbell with Person Detection - Black
Average customer rating
4.1
(422 Reviews)
Rating breakdown 422 reviews
5 Stars
236
4 Stars
89
3 Stars
46
2 Stars
15
1 Star
36
Customer Reviews for Lorex - 2K QHD Wired Smart Video Doorbell with Person Detection - Black
Customer Rating
1
Bad quality
on January 24, 2026
Posted by: CJ
I’m using it for 2+ y. Pi’s of junk. 2k quality is no better than SH. Notifications always late. The bell works sometimes. Notifications when someone push bell bottom comes late and camera may not work properly. The support can do nothing.
Written by a customer while visiting Lorex
Customer Rating
1
NOT ALEXA COMPATIBLE!!
on January 29, 2026
Posted by: Aaron
NOT ALEXA COMPATIBLE!! Despite what this item listing says, dig a little deeper. . . . ***www.lorex.***/blogs/help/alexa-connectivity-issue
Written by a customer while visiting Lorex
Customer Rating
1
I DO NOT RECOMMEND LOREX ANY LONGER
on March 9, 2026
Posted by: GLEN H.
[This review was collected as part of a promotion.] I DO NOt RECOMMEND, this camere was purchased july 3 2023 and didint last til 03/03/2026 before the internal battery that drives the in house ringer went bad. then your interior door bell stops responding.
I CALLED COMPLAINED AND WAS TOLD TOO BAD SO SAD BUY ANOTHER.
SO REMEMBER THEY ONLY LAST ABOUT 3 YEARS AND ITS TRASH CAUSE YOU CANNOT REPLACE THE BATTERY SO EASY. I AM SO UNSATISFIED
I CALLED COMPLAINED AND WAS TOLD TOO BAD SO SAD BUY ANOTHER.
SO REMEMBER THEY ONLY LAST ABOUT 3 YEARS AND ITS TRASH CAUSE YOU CANNOT REPLACE THE BATTERY SO EASY. I AM SO UNSATISFIED
Written by a customer while visiting Lorex
Customer Rating
4
Install went much smoother after
on March 12, 2026
Posted by: Werner H.
[This review was collected as part of a promotion.] Install went much smoother after connecting to the internet. System works well now
Written by a customer while visiting Lorex
Customer Rating
4
I am very pleased with
on March 26, 2026
Posted by: William H.
[This review was collected as part of a promotion.] I am very pleased with the Lorex 2K wi-fi doorbell. The setup directions were somewhat difficult to follow but the company support helped get me setup. I would recommend it for anyone that does not want a monthly subscription.
Written by a customer while visiting Lorex
Customer Rating
5
Replacement doorbell
on April 14, 2026
Posted by: Customer G.
[This review was collected as part of a promotion.] I love my Lorex system, including the Video Doorbell. But I have to say that this doorbell was a replacement after my 1st doorbell camera had moisture on the inside of the lens. Because it was out of warranty, my only option was to replace it.
Because I have an 8 camera system that has worked well for nearly 6 years, I just had to go back to what I had.
Overall Lorex has great products, was just disappointed that the doorbell was not better designed to prevent moisture from getting on the inside of the lens.
Because I have an 8 camera system that has worked well for nearly 6 years, I just had to go back to what I had.
Overall Lorex has great products, was just disappointed that the doorbell was not better designed to prevent moisture from getting on the inside of the lens.
Written by a customer while visiting Lorex