Customer reviews from Lorex
Lorex - 2K QHD Wired Smart Video Doorbell with Person Detection - Black
Average customer rating
4.1
(422 Reviews)
Rating breakdown 422 reviews
5 Stars
236
4 Stars
89
3 Stars
46
2 Stars
15
1 Star
36
Customer Reviews for Lorex - 2K QHD Wired Smart Video Doorbell with Person Detection - Black
Customer Rating
1
Big Lorex fan. Have had
on November 3, 2025
Posted by: Ross F.
[This review was collected as part of a promotion.] Big Lorex fan. Have had the 2 K wired for several years then stopped working. Replacement will not connect to the WiFi. I have followed all steps from Lorex and it will still not connect. Would love to hear a solution from you.
Written by a customer while visiting Lorex
Customer Rating
3
Good until it stopped functioning properly.
on November 14, 2025
Posted by: Romane
It was good until it just stop functioning properly. Our door bell no long rings when the button is pushed. I've gone back to the regular default doorbell that came with the house. The camera was going in an out and I kept getting a "Fail to load" message for the storage. The door would get hot often as well.
Written by a customer while visiting Lorex
Customer Rating
1
Really, REALLY bad
on December 2, 2025
Posted by: Lauren
I literally can’t think of a worse system. I can’t even put all the terrible aspects of this into words. The app, reliability, support, everything has issues which renders the system and functionality practically useless. I’m really bummed I spent so much money on this.
Written by a customer while visiting Lorex
Customer Rating
1
The picture is very dark
on December 17, 2025
Posted by: David K.
[This review was collected as part of a promotion.] The picture is very dark with limited color. I had a ring doorbell that provided a much better view that could determine a persons features. I'm thinking about going back to the ring doorbell. I do like the alert system on Lorex better than the ring unit.
Written by a customer while visiting Lorex
Customer Rating
5
Best Doorbell Cam
on December 24, 2025
Posted by: Eddie M.
[This review was collected as part of a promotion.] Unit has plenty of storage, sound is great. Installation was easy to preform and setup was a breeze. I am able to hear clearly anyone at the door though the doorbell cam. My voice is also clear and understandable.
Written by a customer while visiting Lorex
Customer Rating
5
The first Lorex 2K WI-FI
on December 27, 2025
Posted by: Wojciech D.
[This review was collected as part of a promotion.] The first Lorex 2K WI-FI Video doorbell worked for about two years and then broke down. Since I had purchased a 3-year warranty, I replaced the doorbell with a new one. So far, it's working well.
Written by a customer while visiting Lorex
Customer Rating
1
Not sure I like it
on December 28, 2025
Posted by: Jessica S.
[This review was collected as part of a promotion.] instillation was nearly impossible on my brick outside my house. Also by the time it says someone is at my door and i immediately pull it up the person is gone? Sometimes it say uh ! Something went wrong! This frustrates me. What's the point if I can't catch someone in action!?
Written by a customer while visiting Lorex
Customer Rating
5
Doorbell
on January 5, 2026
Posted by: Bieri A.
[This review was collected as part of a promotion.] The only issue I have with it is I have to subscribe cloud other wise it don’t load, and my internet is 1G speed.
Written by a customer while visiting Lorex