Customer reviews from Lorex
Lorex - 2K QHD Wired Smart Video Doorbell with Person Detection - Black
Average customer rating
4.1
(422 Reviews)
Rating breakdown 422 reviews
5 Stars
236
4 Stars
89
3 Stars
46
2 Stars
15
1 Star
36
Customer Reviews for Lorex - 2K QHD Wired Smart Video Doorbell with Person Detection - Black
Customer Rating
2
Sun Baked Lens = Blurred Vision
on May 2, 2025
Posted by: David H.
Our door faces the south so the southern California sun slowly bakes the plastic so the view becomes fogged. Like fogged headlights on many cars. Better materials would prevent this problem. After three years, the view is so fogged we have to replace the unit.
Written by a customer while visiting Lorex
Customer Rating
4
Same problems as my first Lorex
on May 13, 2025
Posted by: Michael M.
My first Lorex lost the wifi signal about once a month. In removing it from the bracket to press the reset button, I dropped it & scratched the lens. Since I also owned the Lorex chime, I purchased another Lorex video doorbell. The new one lost the wifi signal after the first week, plus I had to reboot it twice in the past 3 days. It is only about 15 feet from my wifi router. The 2k feature provides a clear, clean video & the unit has good motion detection. These technical problems should have been corrected in the newer version & the reset button should be easier to access.
Written by a customer while visiting Lorex
Customer Rating
5
Happy with doorbeonot so happy
on May 15, 2025
Posted by: Reza G.
Happy with doorbeonot so happy with the cameras that are connected directly.
Written by a customer while visiting Lorex
Customer Rating
3
System works as promised, cameras
on May 26, 2025
Posted by: James S.
System works as promised, cameras setup easily. Cooling fan is very noisy! I have not yet installed the door bell.
Written by a customer while visiting Lorex
Customer Rating
3
NOT THE BEST
on May 27, 2025
Posted by: Mary M.
Picture quality is not the best it lags and I cannot connect with Alexa. I have tried everything and it wont work. All my other cameras worked but not the doorbell camera.
Written by a customer while visiting Lorex
Customer Rating
5
Had a little trouble with
on June 8, 2025
Posted by: Mark J.
Had a little trouble with initial set up, had to delete the doorbell and start over , now so far working very well
Written by a customer while visiting Lorex
Customer Rating
5
Great doorbell
on June 13, 2025
Posted by: Ken W.
I bought this to replace a Lorex 4k camera that stopped working shortly after installing. It could not be reconnected as it would not send out a wi-fi signal. We are still waiting to get a refund on that one. We have been told that Lorex only sends replacements, and we don't need another doorbell, especially a 4k one.
Written by a customer while visiting Lorex
Customer Rating
5
Unable to do a review at this time.
on June 20, 2025
Posted by: Deborah M.
We are doing a new build and the Lorax is the last thing to be installed. Once the house is complete I will do a follow up.
Written by a customer while visiting Lorex