Customer reviews from Lorex
Lorex - 2K QHD Wired Smart Video Doorbell with Person Detection - Black
Average customer rating
4.1
(422 Reviews)
Rating breakdown 422 reviews
5 Stars
236
4 Stars
89
3 Stars
46
2 Stars
15
1 Star
36
Customer Reviews for Lorex - 2K QHD Wired Smart Video Doorbell with Person Detection - Black
Customer Rating
5
Great Product
on March 27, 2023
Posted by: Justin T.
Easy to install, does what's advertised. Read the instruction carefully with the install, I had a hard time getting it to work until installed the portion on the doorbell chime, it was necessary to make the entire system work. Overall really happy with the entire Lorex system.
Written by a customer while visiting Lorex
Customer Rating
5
Best Doorbell Cam we have tried
on March 31, 2023
Posted by: Joseph L.
I have had 3 other doorbell cameras that were very subpar to the Lorex system. The original system was so easy to defeat it was worthless. You could get to my door and back and never be noticed. The second worked ok, but had delay's and they kept raising the monthly fee to use cloud storage. The 3rd system constantly disconnected, making it mostly worthless as well. Overall extremely pleased with the entire Lorex line. Minimal delay, stays connected, very clear pictures, color night vision, and no monthly fees.
On top of that, Lorex Customer Service has been great! Just remember they have limited hours, that is the only downfall I see to the entire Lorex line.
On top of that, Lorex Customer Service has been great! Just remember they have limited hours, that is the only downfall I see to the entire Lorex line.
Written by a customer while visiting Lorex
Customer Rating
5
2k doorbell
on April 2, 2023
Posted by: Rick H.
I should have bought the 2K first rather than the 1080 black and white model
We had shadows and couldn’t see faces well on our front porch
The 2k color solved that problem totally
Now we can see the faces of those coming to our front door thanks LOREX
We had shadows and couldn’t see faces well on our front porch
The 2k color solved that problem totally
Now we can see the faces of those coming to our front door thanks LOREX
Written by a customer while visiting Lorex
Customer Rating
5
Works great.
on April 3, 2023
Posted by: Mike K.
After having an issue with the firmware shutting it off and having to get two replacements, it’s working fine now.
Written by a customer while visiting Lorex
Customer Rating
2
Wifi is good but device is off line
on April 5, 2023
Posted by: Mark E.
There is no helpful information online why the device worked but is now offline.
Written by a customer while visiting Lorex
Customer Rating
5
Easy
on April 11, 2023
Posted by: Michael A.
These is the easiest device I have ever connected to my wifi. You of the box connected and mounted took 20 minutes. Very user friendly.
Written by a customer while visiting Lorex
Customer Rating
3
It's okay
on April 13, 2023
Posted by: Tiffany W.
This has been an okay product. It was easy enough to install following the instructions, that is up until the last step when you slide the camera onto the mounting bracket. It should be easy to slide on, but it's not. You have to be *extremely* particular in how the two pieces line up. Took over 20 minutes with two people taking turns to try sliding them together. The video/images aren't as clear on the app as they are depicted on the website. The tiniest movement means the image isn't clear because it shows up very pixelated.
Written by a customer while visiting Lorex
Customer Rating
4
Door bell issue
on April 14, 2023
Posted by: John G.
Replaced my Lorex video with a new 2k model.
My only problem is a buzzing noise inside the house when the button is pressed
My only problem is a buzzing noise inside the house when the button is pressed
Written by a customer while visiting Lorex