Customer reviews from Lorex
Lorex - 2K QHD Wired Smart Video Doorbell with Person Detection - Black
Average customer rating
4.1
(422 Reviews)
Rating breakdown 422 reviews
5 Stars
236
4 Stars
89
3 Stars
46
2 Stars
15
1 Star
36
Customer Reviews for Lorex - 2K QHD Wired Smart Video Doorbell with Person Detection - Black
Customer Rating
5
easiest of all my cameras to add
on September 18, 2022
Posted by: Ted W.
I have a total of 5 cameras on this system up and running on the Lorex Smart Home Security Center . It is "basically " straight forward to get them running..... but not easy. you need to have passwords for each and identifying "names' of each. It is best to have all this info in a note on your phone so you can copy and paste it later in all the needed locations rather than figure out each one in real time
Written by a customer while visiting Lorex
Customer Rating
4
Lorex
on September 20, 2022
Posted by: Harold B.
I had bought the 2 pack camera doorbells. Installed both, after 2 days the one quits. Had 18vac to the terminal screws. But it wouldn't power up. Contacted lorex and they rush us a replacement camera. I would advise anyone to by the warranty package.
Got the new camera, back up and running again.
Got the new camera, back up and running again.
Written by a customer while visiting Lorex
Customer Rating
5
Doorbell Video
on September 21, 2022
Posted by: Aubrey W.
the doorbell works as desired. to share the doorbell alerts seems to be a little more complicated than the instructions imply. Otherwise, the installation and performance is great (one week into the installation).
Written by a customer while visiting Lorex
Customer Rating
5
2K Wired Doorbell
on September 22, 2022
Posted by: Kim K.
This is our first video doorbell and we are happy with it and the ways you can customize notifications, settings, etc. I recommend this product to anyone who doesn’t want to use a cloud subscription service.
Written by a customer while visiting Lorex
Customer Rating
4
Installed for a week now.
on September 22, 2022
Posted by: Willie B.
Installed for a week now. Wools great. Wish it could be used with my current system in onvif. Will provide an update in 3 months
Written by a customer while visiting Lorex
Customer Rating
3
Door bell chime
on September 24, 2022
Posted by: Regan
Initially I was excited for my new camera doorbell. I had it professionally installed by an electrician. The existing mechanical doorbell chime did not work. The chime kit was then installed. The chime sounded like it was underwater and huming. I bought a new mechanical chime since the transformer had already been replaced. Same sound. So i went back to the store and bought a electronic chime and it works great. Granted it has only been one day but i press it every time i walk out just to be sure. Lol.. I hope this helps someone. Fyi. I bought the Hampton Bay wireless or wired doorbell. Model # 1001 407 776. I am using it wired no batteries
Written by a customer while visiting Lorex
Customer Rating
5
Love it
on September 25, 2022
Posted by: Paul D.
We are happy with are doorbell. Easy to install. I just wonder why the doorbell is warm on outside. Seems like there should be a way to turn off ringer on the doorbell itself. Don't need a ringer on outside!
Written by a customer while visiting Lorex
Customer Rating
4
Good overall unit!
on September 27, 2022
Posted by: Charles H.
Overall, I like this video doorbell. At least once I found the "pause alerts" function, which, to be honest, is pretty obvious.
Installation was a bit difficult, but this is more a result of the 2in between my exterior brick and the inset door frame. However, this is one of the reasons I purchased this unit, as it is one of the narrower ones.
I do wish there the existing doorbell wiring would connect to the mount somehow, as I had to angle the Lorex Doorbell into the brick to get the wires attached, and I think I might have scratched the lens a little, but the picture still looks pretty good!
The range in daylight is great! The "detection" zones work well too, and I was able to stop getting it to detect vehicles driving by easily.
However, at night, because of the brick and the inset frame, the IR bounces off of it and washes out the picture in low light. We live in a rural area, so there isn't enough ambient light at night to illuminate anything. Turning the porch light on and the IR off helps it see about 15-20 ft in the dark.
So, overall, my wonky older house and location notwithstanding, its a great video doorbell!
Written by a customer while visiting Lorex