Customer reviews from oxo.com
OXO - Brew Gooseneck Electric Kettle Hot Water Kettle, Pour Over Coffee & Tea Kettle, Adjustable Temperature - Silver
Average customer rating
4.8
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
89
4 Stars
9
3 Stars
1
2 Stars
2
1 Star
2
100%of customers recommend this product.
(
33 out of
33)
Customer Reviews for OXO - Brew Gooseneck Electric Kettle Hot Water Kettle, Pour Over Coffee & Tea Kettle, Adjustable Temperature - Silver
Customer Rating
5
Great, affordable, pour-over kettle
on March 7, 2024
Posted by: Wendy M.
Love this kettle! This is the second one we’ve owned. Bought one for our vacation home and enjoyed using it so much we bought it for the main space as well. Heats up quickly, pours beautifully.
Written by a customer while visiting oxo.com
Customer Rating
5
Pour over kettle
on March 7, 2024
Posted by: Alva K.
Love it. Looks great and work very well for tea, coffee or making oat cereal for example. It’s a great way to make your day better.
Written by a customer while visiting oxo.com
Customer Rating
5
Perfect pour over kettle
on February 19, 2024
Posted by: Ryan C.
This kettle has the perfect combination of features and simplicity to make it a pleasure to use every time.
Written by a customer while visiting oxo.com
Customer Rating
5
Best Water Kettle
on February 17, 2024
Posted by: Gloria L.
Utterly the best; didn’t think I would like the gooseneck but I ended up loving it. And Oxo’s a great company.
Written by a customer while visiting oxo.com
Customer Rating
5
Great pour over
on February 13, 2024
Posted by: Donna M.
Great pour over - heats up quick- perfect pour- love this product
Written by a customer while visiting oxo.com
Customer Rating
1
Maybe I got a defective one?
on January 26, 2024
Posted by: HBT
I really want to give this kettle a 5 star rating. It heats up very, very quickly. The temp setting dial and push functions are intuitive and the design of the kettle is pretty sleek. That said, I have had 2 issues arise in the month I have owned this kettle. The first is that the kettles heating element (not the vents on the lid) has begun to make a very loud, low-pitched whine when heating up. It didn't make that noise when we first received it and it begins almost immediately, well before the water begins to boil, when we turn the kettle on. The second, and most alarming is that there a been a couple times when the kettle will keep powering the heating element even when it is on the "off" setting (no light). The kettle will continue to power the heating element with or without water at what seems to be max power, it's impossible to tell because the kettle base is "off" but the water boils over continuously unless I physically unplug the kettle. If I plug it back in and it is still in the "off" setting (no dial light) sometimes the kettle will begin to boil water again with no way to stop it other than unplugging it. Pretty bummed as this is a very nice kettle but not worth keeping due to the fact it is a real fire hazard.
Written by a customer while visiting oxo.com
Customer Rating
2
Not sturdy!
on January 22, 2024
Posted by: Anonymous
I have had this kettle for two years and have really liked it. This weekend, however, the handle fell off when I picked it up off the base to pour hot water for tea. I was holding my 6 month old daughter in my other arm when an entire liter of boiling water drenched my right side. I have second degree burns on my arm and leg. (Amazingly and thankfully, none of the water touched my daughter!) When I inspected the kettle, was I shocked to see that the handle isn't even screwed in place, it's secured with two grommets and glue. This seems INCREDIBLY unsafe. In the end, I feel lucky that I "only" have a few second degree burns and nothing worse!
There are things I really like about this kettle, but I would be very reluctant to buy again given this experience!
Written by a customer while visiting oxo.com
Customer Rating
3
handle broke!
on January 20, 2024
Posted by: Anonymous
I have this kettle. This morning, I was holding my six-month old and picked up the kettle with the other hand to pour water for coffee when the handle broke. Boiling water spilled all over my right side. Somehow none of it touched my baby, and miraculously I did not drop her. I have second degree bruns in my arm. Some might say that it’s not safe to hold your baby while you pour hot water - whether or not this is true, it’s certainly not safe for a handle to fall off of a hot water kettle!
We have really liked this kettle for the two years that we’ve had it, but I am reluctant to replace it with another OXO kettle after this experience.
Written by a customer while visiting oxo.com