Customer reviews from oxo.com
OXO - Brew Gooseneck Electric Kettle Hot Water Kettle, Pour Over Coffee & Tea Kettle, Adjustable Temperature - Silver
Average customer rating
4.8
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
85
4 Stars
9
3 Stars
1
2 Stars
2
1 Star
1
100%of customers recommend this product.
(
33 out of
33)
Customer Reviews for OXO - Brew Gooseneck Electric Kettle Hot Water Kettle, Pour Over Coffee & Tea Kettle, Adjustable Temperature - Silver
Customer Rating
2
Not sturdy!
on January 22, 2024
Posted by: Anonymous
I have had this kettle for two years and have really liked it. This weekend, however, the handle fell off when I picked it up off the base to pour hot water for tea. I was holding my 6 month old daughter in my other arm when an entire liter of boiling water drenched my right side. I have second degree burns on my arm and leg. (Amazingly and thankfully, none of the water touched my daughter!) When I inspected the kettle, was I shocked to see that the handle isn't even screwed in place, it's secured with two grommets and glue. This seems INCREDIBLY unsafe. In the end, I feel lucky that I "only" have a few second degree burns and nothing worse!
There are things I really like about this kettle, but I would be very reluctant to buy again given this experience!
Written by a customer while visiting oxo.com
Customer Rating
3
handle broke!
on January 20, 2024
Posted by: Anonymous
I have this kettle. This morning, I was holding my six-month old and picked up the kettle with the other hand to pour water for coffee when the handle broke. Boiling water spilled all over my right side. Somehow none of it touched my baby, and miraculously I did not drop her. I have second degree bruns in my arm. Some might say that it’s not safe to hold your baby while you pour hot water - whether or not this is true, it’s certainly not safe for a handle to fall off of a hot water kettle!
We have really liked this kettle for the two years that we’ve had it, but I am reluctant to replace it with another OXO kettle after this experience.
Written by a customer while visiting oxo.com
Customer Rating
5
Sad
on August 13, 2023
Posted by: Sofia
I admit, i used this 8717100,kettle everyday. Truth is this little kettle makes best pour coffee. Today the handle came off to my sadness , rendering it useless. What can i do to repair.?
Written by a customer while visiting oxo.com
Customer Rating
5
Perfect!
on December 7, 2024
Posted by: Angelina G.
[This review was collected as part of a promotion.] This electric kettle is just as great as I expected from Oxo. Heats very fast and looks fantastic too! My last electric kettle from Oxo (the larger glass one) lasted 5-6 years. I fully expect this one to be the same.
Written by a customer while visiting oxo.com
Customer Rating
5
A Well Designed, Well Made, Reliable Pour Over Kettle
on December 8, 2024
Posted by: JJON001
I spent some time in choosing a pour over kettle and I am very happy with my choice. While I have followed the basic care guidance (filtered water, empty kettle after use, etc. ), this kettle has worked flawlessly for over a year with everyday usage. My impression is that lots of effort was given to the design details, component sourcing, and manufacturing methods and I fully expect this kettle to last for years longer. Nice work, OXO!
Written by a customer while visiting oxo.com
Customer Rating
5
Completely satisfied
on January 12, 2025
Posted by: Nina J.
Works exactly as described. So easy, and perfect temp water is delivered astonishingly fast. And thank you for the free, high quality water bottle, I chose the sunny yellow color and it makes me happy.
Written by a customer while visiting oxo.com
Customer Rating
5
Great little kettle. I like
on January 12, 2025
Posted by: Lynne M.
Great little kettle. I like the adjustable temperature feature.
Written by a customer while visiting oxo.com
Customer Rating
4
I welcome the Big improvement
on February 22, 2025
Posted by: Clarence H.
I welcome the Big improvement in the way you fasten the handle to the kettle! This one works fine, though it seems a bit noisier as the water reaches the boiling point.
Written by a customer while visiting oxo.com