Customer reviews from Kitchen Aid
KitchenAid - 38 oz Cold Brew Coffee Maker, KCM5912S - Brushed Stainless Steel
Average customer rating
4.5 out of 5
4.5
(88 Reviews)
Open Ratings Snapshot
Rating breakdown 88 reviews
5 Stars
69
4 Stars
9
3 Stars
3
2 Stars
0
1 Star
7
91%of customers recommend this product. 
(
75 out of 82
)
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Customer Reviews for KitchenAid - 38 oz Cold Brew Coffee Maker, KCM5912S - Brushed Stainless Steel
Customer Rating
5 out of 5
5
great cold brew!
on December 29, 2022
Posted by: DiGof
from Phoenix
[This review was collected as part of a promotion.] This was a gift and they love the cold brew it makes.
Written by a customer while visiting Kitchen Aid
Customer Rating
3 out of 5
3
Great concept but…
on October 19, 2022
Posted by: Coppercarrie
from Tucson
[This review was collected as part of a promotion.] Love this coffee maker. Biggest flaw is the filter basket. It is a very fine stainless steel mesh. Great idea but it started to unravel after first use. I only hand wash but it didn’t matter. Every wash, it gets worse. Upside, KitchenAid customer service is amazing! Replaced with the greatest of ease.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
Great Product
on August 15, 2022
Posted by: Michele Newbury,ma
from Newbury, Ma
[This review was collected as part of a promotion.] We purchased this product for our office . We all enjoy the iced coffee during the hot summer days
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
works great
on January 28, 2022
Posted by: tom35
from Port Orchard, WA
[This review was collected as part of a promotion.] I got this as a christmas gift from our daughter and son.
Written by a customer while visiting Kitchen Aid
Customer Rating
4 out of 5
4
Great Quality Product
on October 1, 2021
Posted by: Tut85
from Bronx, NY
[This review was collected as part of a promotion.] I received this item as a gift and love how it performs. The design is sleek and very high quality and product creates great cold brew coffee and iced tea. The cold brew maker is heavier than it looks but the weight adds to the sense of quality of the product. The dispenser pours out liquids VERY slowly and because the liquid dispenses from the center bottom of the inside glass, there is no way to get the last bit of liquid out quickly, if at all.
Otherwise a great product, would recommend.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
Delicious iced coffee!
on September 18, 2021
Posted by: Dkg5
from Florida
[This review was collected as part of a promotion.] Quality product that makes the best iced coffee! Love it!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1 out of 5
1
Clogged mess
on December 10, 2020
Posted by: Thomasss
from Ocala fl
Fairly experienced with cold brew, I have 5 or 6 and this is, by far, the biggest let down. The spout is weak naturally but then it gets clogged with the finer grains that come through.
No, I would not recommend this to a friend.
Response from Kitchen AidBy Consumer AffairsDecember 11, 2020
Hi Thomasss,

Thank you for providing feedback on your Cold Brew Coffee Maker. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 so we can try to further assist with your current issue.
Written by a customer while visiting Kitchen Aid
Customer Rating
1 out of 5
1
Leaked everywhere
on November 25, 2020
Posted by: Pat623
from ARIZONA
I had been wanting this cold brew maker for a while. I was so excited to get one. When did my 1st cold brew it leaked and I was so upset when the bottom would not turn tight. The round piece on the bottom just kept turning and would never tighten. Also the cold brew maker looked and felt like a good kitchenaid product but the piece that leaked where made out of plastic.
No, I would not recommend this to a friend.
Response from Kitchen AidBy Consumer AffairsNovember 27, 2020
Hi Pat623, Thank you for providing feedback on your Cold Brew Coffee Maker. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 so we can try to further assist with your current issue.
Written by a customer while visiting Kitchen Aid
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