[This review was collected as part of a promotion.] Love this coffee maker. Biggest flaw is the filter basket. It is a very fine stainless steel mesh. Great idea but it started to unravel after first use. I only hand wash but it didn’t matter. Every wash, it gets worse. Upside, KitchenAid customer service is amazing! Replaced with the greatest of ease.
[This review was collected as part of a promotion.] I received this item as a gift and love how it performs. The design is sleek and very high quality and product creates great cold brew coffee and iced tea. The cold brew maker is heavier than it looks but the weight adds to the sense of quality of the product. The dispenser pours out liquids VERY slowly and because the liquid dispenses from the center bottom of the inside glass, there is no way to get the last bit of liquid out quickly, if at all.
Fairly experienced with cold brew, I have 5 or 6 and this is, by far, the biggest let down. The spout is weak naturally but then it gets clogged with the finer grains that come through.
No, I would not recommend this to a friend.
Response from Kitchen AidBy Consumer Affairs, December 11, 2020
Hi Thomasss,
Thank you for providing feedback on your Cold Brew Coffee Maker. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 so we can try to further assist with your current issue.
I had been wanting this cold brew maker for a while. I was so excited to get one. When did my 1st cold brew it leaked and I was so upset when the bottom would not turn tight. The round piece on the bottom just kept turning and would never tighten. Also the cold brew maker looked and felt like a good kitchenaid product but the piece that leaked where made out of plastic.
No, I would not recommend this to a friend.
Response from Kitchen AidBy Consumer Affairs, November 27, 2020
Hi Pat623, Thank you for providing feedback on your Cold Brew Coffee Maker. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 so we can try to further assist with your current issue.