Customer reviews from Kitchen Aid
KitchenAid - 38 oz Cold Brew Coffee Maker, KCM5912S - Brushed Stainless Steel
Average customer rating
4.5
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
69
4 Stars
9
3 Stars
3
2 Stars
0
1 Star
7
91%of customers recommend this product.
(
75 out of
82)
Customer Reviews for KitchenAid - 38 oz Cold Brew Coffee Maker, KCM5912S - Brushed Stainless Steel
Customer Rating
5
Coffee Shop quality cold brew at the ready
on June 4, 2026
Posted by: RT Builds
[This review was collected as part of a promotion.] Was looking for a way to make cold brew at home and am glad I found this one from Kitchen Aid! One thing i did not realize is that the unit is glass and not plastic, the interior strainer is stainless. I am also glad I went with the larger one as opposed to the smaller one. You cannot go wrong with this!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
38oz Cold Brew Coffee Maker
on December 30, 2025
Posted by: Kathy278
I love this KitchenAid Cold Brew Coffee Maker. The 38 oz capacity is the perfect size for making enough cold brew to last several days without taking up too much space in the refrigerator. The sleek glass design looks great, and the stainless-steel tap feels sturdy and well-made.
Brewing is simple—just add coarsely ground Arabica coffee, water, and let it steep. The built-in stainless-steel filter makes cleanup easy and eliminates the need for paper filters. The coffee comes out smooth, rich, and never bitter, exactly how cold brew should taste.
I also appreciate how easy it is to dispense directly from the fridge with no mess or dripping. Overall, this cold brew maker is well designed, durable, and delivers consistently excellent results. A fantastic choice for anyone who loves cold brew at home and wants a reliable, high-quality brewer.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great product, terrific customer service!
on May 24, 2025
Posted by: Liz2009
from Greenbelt, Maryland
[This review was collected as part of a promotion.] I am very pleased with my Cold Brew Coffee Maker. The first one I bought leaked, and when I called customer service, they sent me a new one that is PERFECT!
The coffee so easy to make and cleaning the coffee maker is simple and only takes a few minutes. I brew the coffee on my kitchen counter overnight, and it's ready the next morning for us to enjoy a lower-acid, delicious cup of coffee.
The coffee so easy to make and cleaning the coffee maker is simple and only takes a few minutes. I brew the coffee on my kitchen counter overnight, and it's ready the next morning for us to enjoy a lower-acid, delicious cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Makes great cold brew!
on May 7, 2025
Posted by: Morgan113
from Pittsburgh, PA
[This review was collected as part of a promotion.] I love cold brew and am very picky about the quality of it. I bought this to make my own and I love it!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Good cold brew coffee maker
on April 30, 2025
Posted by: random123
[This review was collected as part of a promotion.] Received as a Christmas gift. Enjoying it. I like that it makes a large quantity of cold brew and is fairly easy to clean.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Not Air Tight
on April 23, 2025
Posted by: RachelRO
from Providence, Rhode Island
This cold brew maker lid is not air tight, changing the overall flavor of the coffee.
I own and love other kitchen aid products, but this misses the mark.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Reviews, KitchenAid, April 24, 2025
Dear RachelRO,
Thank you for your feedback. While your Cold Brew Coffee Maker seems to be functioning as intended, we're sorry to hear it hasn’t fully met your expectations. Please reach out to our Customer Experience team at 800-541-6390 so we can assist further.
Thank you for your feedback. While your Cold Brew Coffee Maker seems to be functioning as intended, we're sorry to hear it hasn’t fully met your expectations. Please reach out to our Customer Experience team at 800-541-6390 so we can assist further.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Absolutely love!
on April 22, 2025
Posted by: Cheerio15
from Cheyenne, Wyoming
[This review was collected as part of a promotion.] This is the best cold brew machine! I love having fresh coffee on tap at all times and this makes it so easy to do that.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Not great for cold brew maker, use this for tea
on April 22, 2025
Posted by: RachelRO
from Providence, Rhode Island
I received this as a bridal shower gift with the intent this would replace my smaller pitcher used for cold brewing coffee.
The main issue is this does not maintain an air tight seal, and as a result, the cold brew does not taste right.
This is fine to use for tea in the fridge or for other infused beverages, but it doesn't work well for its intended use.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid