Customer reviews from Kitchen Aid
KitchenAid - 38 oz Cold Brew Coffee Maker, KCM5912S - Brushed Stainless Steel
Average customer rating
4.5
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
68
4 Stars
9
3 Stars
3
2 Stars
0
1 Star
7
91%of customers recommend this product.
(
74 out of
81)
Customer Reviews for KitchenAid - 38 oz Cold Brew Coffee Maker, KCM5912S - Brushed Stainless Steel
Customer Rating
4
Great Quality Product
on October 1, 2021
Posted by: Tut85
from Bronx, NY
[This review was collected as part of a promotion.] I received this item as a gift and love how it performs. The design is sleek and very high quality and product creates great cold brew coffee and iced tea. The cold brew maker is heavier than it looks but the weight adds to the sense of quality of the product. The dispenser pours out liquids VERY slowly and because the liquid dispenses from the center bottom of the inside glass, there is no way to get the last bit of liquid out quickly, if at all.
Otherwise a great product, would recommend.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
reliable cold brew anytime
on October 8, 2019
Posted by: kurdapya
from Rosemount, MN
Gender:Female
[This review was collected as part of a promotion.] I like the overall aesthetic of this cold brew maker and fits my modern kitchen design. It has made my cold brew making experience very convenient, fast and easy. I like how easy to clean it after each use. Storing it is very easy too because it can sit on my counter and fits well under my cabinets. It makes up to 38 oz of cold brew and it is supposed to last up to two weeks of stored properly in the fridge but I drink too much coffee it won't last that long.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Why oh why is it leaking so bad? :(
on June 27, 2024
Posted by: KasiaA
from Massachusetts
I want to love it so much and I did for a couple of months of cold brew joy followed by coffee being spilled all over my fridge. Have just contacted support and hoping for a response because c'mon! This could be so perfect if it did not leak coffee all over my fridge.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, June 28, 2024
Dear KasiaA,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Cold Brew Coffee Maker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 282332913 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Cold Brew Coffee Maker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 282332913 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Amazing cold brewer
on October 9, 2019
Posted by: DrGWright
from Denton, TX
Gender:Male
[This review was collected as part of a promotion.] This is a top notch quality cold brew machine. I have been using a smaller carafe that was messy and hard to deal with. This Kitchen Aid cold brew has solved all my problems. First of all, it's very heavy and made extremely well with nice glass and metal pieces throughout. I love the pour spout, and it doesn't leak all over the place, and I can leave it in the fridge without having to take it in and out. I like that the coffee basket has a handle, making it so much easier to remove and dispose of the used grounds. The cold brew is nice and smooth and has a great flavor. This is an amazing cold brew machine.
My only complaint is it is pretty large and takes up quite a bit of space in your fridge. I do wish Kitchen Aid made this in a smaller version or even a more narrow and taller version to fit in smaller spaces.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Do not buy
on June 10, 2024
Posted by: Laura927
from Indiana
[This review was collected as part of a promotion.] I bought this a few months ago and it will not stop leaking. I have tried everything but not worth the money for it to pour out all over my fridge!
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Perfect choice!
on September 2, 2019
Posted by: Gustavo074
from Cabo San Lucas
Gender:Male
[This review was collected as part of a promotion.] I picked this product because I have had an interest in cold brewing and loved the design of this product.
Thru a very simple process, you get the amazing taste of the cold brew coffee. Also, it is easy to clean, looks great, holds a large amount of coffee in a small amount of space, and I love how nicely it fits on the shelf of the fridge as if it was always meant to be there.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
I love this cold brewer!
on October 7, 2019
Posted by: Am123
from McDonald, PA
Gender:Female
[This review was collected as part of a promotion.] I love this cold brewer. I'm on a refined sugar-free diet so I can't have regular coffee creamers. I switched to cold-brewed coffee as it doesn't burn the beans in the brewing process and leave you with a bitter taste like regular brewed coffee, that way I don't need to overload this coffee with a sugar-filled creamer to make it bearable.
I fill 1/4 of my cup up with the cold brew and the rest with ice, sugar-free, non-dairy creamer, + 1 scoop of collagen. Delicious!
It's so easy to clean and stores in the fridge with easy access. The spout does not leak which is pretty awesome too. Highly recommend if you are considering a cold brew coffee maker.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Not Air Tight
on April 23, 2025
Posted by: RachelRO
from Providence, Rhode Island
This cold brew maker lid is not air tight, changing the overall flavor of the coffee.
I own and love other kitchen aid products, but this misses the mark.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Reviews, KitchenAid, April 24, 2025
Dear RachelRO,
Thank you for your feedback. While your Cold Brew Coffee Maker seems to be functioning as intended, we're sorry to hear it hasn’t fully met your expectations. Please reach out to our Customer Experience team at 800-541-6390 so we can assist further.
Thank you for your feedback. While your Cold Brew Coffee Maker seems to be functioning as intended, we're sorry to hear it hasn’t fully met your expectations. Please reach out to our Customer Experience team at 800-541-6390 so we can assist further.
Written by a customer while visiting Kitchen Aid