Customer reviews from Kitchen Aid
KitchenAid - 38 oz Cold Brew Coffee Maker, KCM5912S - Brushed Stainless Steel
Average customer rating
4.5
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
69
4 Stars
9
3 Stars
3
2 Stars
0
1 Star
7
91%of customers recommend this product.
(
75 out of
82)
Customer Reviews for KitchenAid - 38 oz Cold Brew Coffee Maker, KCM5912S - Brushed Stainless Steel
Customer Rating
5
Awesome, nice way to make ice coffee!
on September 24, 2024
Posted by: Neil 33
from Usa
[This review was collected as part of a promotion.] I started using this a few weeks ago. It is so nice to have an easy way to make a large amount of ice coffee! Fits conveniently in the fridge and is a high quality product. My only issue is some coffee ‘silt’ seems to gather at the bottom through the filter, but could be because it was ground a tad too fine. But the way the bottom is made it will hold it and keep it from going into your coffee cup pretty well! Still figuring out the right brewing time/temp- fridge vs counter etc etc.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Overall Great Buy!
on September 17, 2024
Posted by: Nate92
from Philadelphia, PA
[This review was collected as part of a promotion.] I received this cold brew maker as a wedding shower gift. While I love it conceptually, I didn’t realize that it made “concentrate”. I started using 1 and 1/3 cups of coffee grounds per batch to allow for 1:1 ratio blending instead of 1:4 as recommended. This is working well and a lot easier to figure out in the busy morning. Can’t speak to the longevity of the quality but seems really nice overall. Sleek, effective and seems high quality.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Cold brew perfection
on September 10, 2024
Posted by: Vicki2024
[This review was collected as part of a promotion.] This is an awesome cold brew maker. It’s the perfect size and fits nicely in my fridge. I purchased 2, excited to gift my daughter and husband with it. The are hard core coffee drinkers.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Easy peasy cold brew!
on July 24, 2024
Posted by: BananaSmoothie
from Bay Area, CA
[This review was collected as part of a promotion.] Simple to use, clean, and keep in the fridge. We love this product and we are huge cold brew enthusiasts. We've used many different forms of cold brew systems before and this one is the easiest and most cost effective by far. I wish I got this sooner!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Fridge flooded with coffee
on July 13, 2024
Posted by: KasiaA
from Massachusetts
38 Oz Cold Brew Coffee Maker flooded my brand new fridge with coffee. I opened a support case—did not hear from a soul. I created an official review—nothing. About to post on Facebook. This is ridiculous. I should be offered a replacement. Do not buy!!!
Response from Kitchen AidBy KA Reviews, KitchenAid, July 15, 2024
Dear KasiaA,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Cold Brew Coffee Maker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 282819151 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Cold Brew Coffee Maker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 282819151 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Why oh why is it leaking so bad? :(
on June 27, 2024
Posted by: KasiaA
from Massachusetts
I want to love it so much and I did for a couple of months of cold brew joy followed by coffee being spilled all over my fridge. Have just contacted support and hoping for a response because c'mon! This could be so perfect if it did not leak coffee all over my fridge.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, June 28, 2024
Dear KasiaA,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Cold Brew Coffee Maker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 282332913 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Cold Brew Coffee Maker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 282332913 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Do not buy
on June 10, 2024
Posted by: Laura927
from Indiana
[This review was collected as part of a promotion.] I bought this a few months ago and it will not stop leaking. I have tried everything but not worth the money for it to pour out all over my fridge!
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Excellent cold brew.
on May 26, 2024
Posted by: ccmelt
from charleston, sc
[This review was collected as part of a promotion.] Expensive, but high quality construction that produces excellent cold brew coffee. Recommend not removing the drain at the bottom of the glass water reservoir as it may cause leakage.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid