Customer reviews from audienhearing.com
Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Average customer rating
4.7 out of 5
4.7
(4,870 Reviews)
Open Ratings Snapshot
Rating breakdown 4,870 reviews
5 Stars
4,095
4 Stars
437
3 Stars
191
2 Stars
68
1 Star
79
91%of customers recommend this product. 
(
3,232 out of 3,558
)
Best Buy Privacy Policy
Customer Reviews for Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Customer Rating
5 out of 5
5
not for me
on March 19, 2026
Posted by: high energy
I bought this even though my hearing is on the cusp. My granddaughter is an audiologist and was here on Saturday. She absolutely does not want me to use these, therefore I did not open them. I would like to return and get a full refund. Just please send a return authorization
hank you.
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
User friendly
on March 19, 2026
Posted by: Tshepo
The device is user friendly and has plentiful features.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Great sound
on March 19, 2026
Posted by: Mrbs
Purchased the atom x, I am very pleased with them. We have had great service from our expert.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Case control a great feature! Bluetooth helpful.
on March 19, 2026
Posted by: Tom236
Initial encounter is GREAT! Worked right out of the box!
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Video on units use ION PRO 2
on March 19, 2026
Posted by: BobbyK
Just got them a few days ago so I was able to experiment with them prior to call.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Hearing Appointment
on March 19, 2026
Posted by: Appt w/Mohammed
This was a good start and made it much clearer on how the product should be inserted and adjusted. My mom is 93 so it takes a bit of work for her to understand.
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Helpful but not pushy.
on March 19, 2026
Posted by: Sally24
Ryan was so kind, helpful, and thorough. I'm so thankful for his expertise and helpfulness.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Easy return
on March 19, 2026
Posted by: DMc48
Windave was very helpful. He explained the process of returning the hearing aids and I had no questions afterwards.
Written by a customer while visiting audienhearing.com
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