Customer reviews from audienhearing.com
Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Average customer rating
4.7 out of 5
4.7
(4,873 Reviews)
Open Ratings Snapshot
Rating breakdown 4,873 reviews
5 Stars
4,098
4 Stars
437
3 Stars
191
2 Stars
68
1 Star
79
91%of customers recommend this product. 
(
3,235 out of 3,561
)
Best Buy Privacy Policy
Customer Reviews for Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Customer Rating
5 out of 5
5
Video call
on March 11, 2026
Posted by: Jenrey
Good understanding and quick response . Thank you!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Great Service
on March 11, 2026
Posted by: Elstefonzo
Lars was excellent helping me with return issues very personable
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Easy to use
on March 11, 2026
Posted by: Naples Girl
Easy to wear and adjust. Comes with different size ear buds for a perfect fit.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Very comfortable
on March 11, 2026
Posted by: Vinman
I like my hearing aids I wish I can get them back it’s been three weeks
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
neew
on March 11, 2026
Posted by: lifi
Jove was informative. thank you. Now I just have to get used to the hearing aides.
Linda
Written by a customer while visiting audienhearing.com
Customer Rating
2 out of 5
2
Not what I hoped for
on March 11, 2026
Posted by: John13
I ordered the Atom Pro 2 hearing aids last month and was not able to get them to fit without feedback. I had high hopes, but am disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Clear and simple onboarding
on March 11, 2026
Posted by: E-TX
I wanted for my onboarding call to start using my hearing aids. Mohammad walked me though the process and also discussed with what to expect over the next month.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Call with Julian
on March 11, 2026
Posted by: Chenj
I had a video call with Julien and he explained to me how some of the features work. It was informative. Thank you
Written by a customer while visiting audienhearing.com
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