Customer reviews from audienhearing.com
Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Average customer rating
4.7 out of 5
4.7
(4,877 Reviews)
Open Ratings Snapshot
Rating breakdown 4,877 reviews
5 Stars
4,102
4 Stars
437
3 Stars
191
2 Stars
68
1 Star
79
91%of customers recommend this product. 
(
3,238 out of 3,564
)
Best Buy Privacy Policy
Customer Reviews for Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Customer Rating
5 out of 5
5
My name: James Batliner
on March 2, 2026
Posted by: James or Jim
Hazel Brooks, your Hearing Specialist, was very helpful and skillful during our half hour Video Call of Feb.27,2026.
She suggested I use the smallest pointed ear buds to better insert and secure the units into my ears.This has helped secure the units into my ears but I continue experience annoying squeeking noise ( you call it feedback ) I now set the units at Volume 2 and Mode M-2 and M-3
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Gary's Aids
on March 2, 2026
Posted by: Duvee
Roy was kind and polite, even when I tried to over talk him.
The things he recommend, have worked. I've been able to wear my hearing aids for approximately 5 hours since we talk without them shutting down or increasing the volume on their own.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
4 out of 5
4
Short lived
on March 2, 2026
Posted by: Cs1943
Love these hearing aids, unfortunately they quit working in a few short weeks! Unable to charge them because the lid won’t fully close! Furthermore I was told that I could get a discount on some new ones if I needed them immediately (which I do because I’m extremely hard of hearing) I really did take that stupid sticker off my face today! Unethical business practice to deliver defective products and expect the customer to pay for another item!
No, I would not recommend this to a friend.
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Actually diminishes my tinnitus.Grammy
on March 2, 2026
Posted by: Grammy Loo
I was happy to hear the tutorial with Edlyn. There were no a couple of tips I wasn't aware of. It was a great presentation.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Great features for such a small price
on March 2, 2026
Posted by: Little Nathan
What a deal. Can't imagine anything being any better!
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
3 out of 5
3
Not what I hoped for
on March 2, 2026
Posted by: ffejjyam.
I bought this with the hope it would be a solution to hearing loss and tinnitus. Sadly it was extremely tinny. Sounded like an old AM radio. It boosted sound but I could hear the clock on the wall as loud as the person talking across the room. Not what I had hoped for.
No, I would not recommend this to a friend.
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Dave and AJ
on March 3, 2026
Posted by: Dobrien851
I have had a very good experience with AJ, in spite of my less than perfect experience with the Three Atom Xs I could not get to stay connected to the cases. He resolved my concern with getting a new plan. Thanks, AJ
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
great hearinf aid for the price
on March 3, 2026
Posted by: BubbaS
AJ took care of my problem with my hearing aid Did a great job communicating. Thank you so much.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
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