Customer reviews from audienhearing.com
Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Average customer rating
4.7
(4,878 Reviews)
Rating breakdown 4,878 reviews
5 Stars
4,103
4 Stars
437
3 Stars
191
2 Stars
68
1 Star
79
91%of customers recommend this product.
(
3,239 out of
3,565)
Customer Reviews for Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Customer Rating
5
great
on February 27, 2026
Posted by: kjoo4
appointment with hearing specialist was very helpful and patient with all my questions
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5
Won't stay connected to the base
on February 27, 2026
Posted by: Joe271
Just received these yesterday and have been having trouble keeping them connected with the case. One of the hearing aids were always disconnected. Called and talked to Jenny (very helpful) and she is sending me a new unit. I hope they work properly.
Written by a customer while visiting audienhearing.com
Customer Rating
5
Good and simple
on February 27, 2026
Posted by: Leĺe
I have had my hearing aids for a a week and I love being able to hear again with clarity and understanding.
Even without instruction my experience was so amazing.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
2
Too Big For Ear
on February 27, 2026
Posted by: TTM!
The sound quality was really Good. I actually liked the sound quality better than my Ion Pro. The only issue is they wouldn’t fit down in my ear. They poked out too far. If they were smaller and more discreet, I would’ve loved them.
No, I would not recommend this to a friend.
Written by a customer while visiting audienhearing.com
Customer Rating
2
Not for me
on February 27, 2026
Posted by: Dave Q
Muffled, gets cutoff and inconveniences from my work
No, I would not recommend this to a friend.
Written by a customer while visiting audienhearing.com
Customer Rating
5
Excellent help
on February 28, 2026
Posted by: MDNW
Talked about device malfunctioning and solution to fix it
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5
Great technology
on February 28, 2026
Posted by: beth57
I have had Audien hearing aids before and they worked well, this one seems so much better. The technology has just gotten better over time. They also did a great job with the "onboarding". She explained everything very thoroughly.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5
Atom X/ion Pro
on February 28, 2026
Posted by: AnaB
Ahmed was wonderful and provided the answers and exchange instructions very professionally. Would highly recommend the Audien Atom X.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com