Customer reviews from audienhearing.com
Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Average customer rating
4.7
(4,881 Reviews)
Rating breakdown 4,881 reviews
5 Stars
4,106
4 Stars
437
3 Stars
191
2 Stars
68
1 Star
79
91%of customers recommend this product.
(
3,239 out of
3,565)
Customer Reviews for Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Customer Rating
5
Return
on February 20, 2026
Posted by: Fofo
Spoke with Sheena for help returning an item. She was very friendly and helpful. It was a pleasure speaking with her, she made it very easy.
Written by a customer while visiting audienhearing.com
Customer Rating
5
Great features
on February 20, 2026
Posted by: Karen82
Niki was very informative about the ION PRO 2 hearing aids .
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
4
Good but I wanted more features than this model
on February 20, 2026
Posted by: RJ Edgar
Only had the Atom X for a few days. I was pleased with how it handled conversation in a noisy environment. I was not happy with the in the ear design, it wasn't working for me. I didn't like the feel or the plugged ear sensation. If I had given it longer I may have gotten use to it. The four settings worked well but i wanted more adjustability. Not a fan of having carry the case around to make adjustments or to reconnect the bluetooth.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5
Great person on phone. It was Marsha.
on February 20, 2026
Posted by: Pattsy
Ordering supplies for Atom X was easy. I was happy to be greeted by an American voice. Product details were presented to me.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5
Great Expectations
on February 20, 2026
Posted by: Grand1249
Although I am not comfortable with using these yet, Arnel was patient and professional as she explained how to use them.
Written by a customer while visiting audienhearing.com
Customer Rating
5
Easy Return
on February 20, 2026
Posted by: JJ50
Drey was very courteous and helpful with my return.
No, I would not recommend this to a friend.
Written by a customer while visiting audienhearing.com
Customer Rating
5
Very Helpful and understanding
on February 20, 2026
Posted by: Judy724
Marsha helped me by understanding my issue with the hearing aid and assisting with the return.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
4
Persistent problem
on February 20, 2026
Posted by: LindaR
Jeff is helping me work on a persistent problem. I will follow up w him next week when my expected parts arrive and I have tried them.
No, I would not recommend this to a friend.
Written by a customer while visiting audienhearing.com