Customer reviews from audienhearing.com
Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Average customer rating
4.7 out of 5
4.7
(4,881 Reviews)
Open Ratings Snapshot
Rating breakdown 4,881 reviews
5 Stars
4,106
4 Stars
437
3 Stars
191
2 Stars
68
1 Star
79
91%of customers recommend this product. 
(
3,239 out of 3,565
)
Best Buy Privacy Policy
Customer Reviews for Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Customer Rating
5 out of 5
5
Atom X H/A review
on February 3, 2026
Posted by: Ron-A
Great help to understand and discuss available H/A. I hope to be notified on future developments. As discussed, I will be ready to pay more when I find out it’s worth for satisfaction.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Understanding all the features
on February 3, 2026
Posted by: Fargo48
Armel was really informative on how to understand how the Bluetooth works with the AtomX . Correcting the feed back problem and adjusting volume on the hearing aids- one tap to increase volume two to decrease. There were other small issues which he resolved. Lots of information about using and understanding the functions of my AtomX. It is nice to have a person to discuss issues instead of a computer. He did a great job.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Love the whole idea of the rechargeable case.
on February 3, 2026
Posted by: Frank6561
I seem to have trouble keeping aids in ears. I ordered extra small buds hoping they will solve my problem.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Somewhat easy to use
on February 3, 2026
Posted by: Tom 1998
Just had for a week. A glitch or two but work in process
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Improved our Understanding
on February 3, 2026
Posted by: Betty619
Mohammed was patient and kind, made sure we covered all the details.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
New and Improved!! Hearing Aids for everyone!
on February 3, 2026
Posted by: leenie
I just received my Atom X 4 days ago and with Myrose's help, I'm feeling more confident in their use. There are a still a few bumps in the road, but overall, I'm pleased with the product.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Audien Experience
on February 3, 2026
Posted by: pd7l
Jove was very helpful and answered all of my questions plus ran through all the information slowly regarding the hearing aids.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Thank you Luke!
on February 3, 2026
Posted by: MyMomsCareGiver
Luke was helpful and accommodating. He not only listend to my concerns but also assisted me with a solution am I pleased with. We decided to upgrade to an over the ear hearing aid since my mother is 86 and has problems handling small items. Luke was informative and made everything very easy. Thank you Luke!
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
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