Customer reviews from audienhearing.com
Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Average customer rating
4.7 out of 5
4.7
(4,865 Reviews)
Open Ratings Snapshot
Rating breakdown 4,865 reviews
5 Stars
4,091
4 Stars
436
3 Stars
191
2 Stars
68
1 Star
79
91%of customers recommend this product. 
(
3,228 out of 3,554
)
Best Buy Privacy Policy
Customer Reviews for Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Customer Rating
5 out of 5
5
Been wearing a week. Love them.
on October 2, 2025
Posted by: ed54
Very informative and helpful. Answered all questions.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Great product, good price and excellent support.
on October 2, 2025
Posted by: Nana77
I received these two weeks ago and was disappointed in the constant whistling noise. However, after speaking to Steven, he walked me through proper insertion and fitting I’m pleased with the outcome.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
X
on October 2, 2025
Posted by: Xxxx12
Jasmine was persistent but polite. I had no interest in keeping the product or trying another. I'm sure I was a difficult customer. I appreciate her listening to me.
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Like the hearing aid
on October 2, 2025
Posted by: Lg8711
You were fantastic the service was amazing would recommend to everyone
Written by a customer while visiting audienhearing.com
Customer Rating
4 out of 5
4
Maybe Next Year
on October 2, 2025
Posted by: Rob26?
I was very happy when I purchased my Atom X hearing aids. They were working very well, and I was adjusting to having something in my ears. I was also having fun testing out the various volume levels and setting. Unfortunately after about a week I misplaced the charging case, so they don’t work any more. Audien doesn’t sell replacement cases, and I can’t afford to buy a new set of hearing aids. I spent my vacation money to buy the first pair. Maybe I’ll try it again next year.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Liking the Atom X so far
on October 2, 2025
Posted by: M7137
This is my first week with the Atom X and Stephen was helpful in addressing a couple of issues I was having. I previously wore a prescription over the ear hearing aid and I thought the adaption to the Atom X would be simple but I understand there is still a “get used to the new hearing aid” time.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Great Assistance
on October 2, 2025
Posted by: NanL
After trying my hearing enhancers a couple of times, Ariel helped me immensely with fine tuning my usage. Great communicator.
No, I would not recommend this to a friend.
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Atom One
on October 2, 2025
Posted by: GIDoc
Jove answered my questions & helped me put the hearing aids in correctly.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
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