Customer reviews from audienhearing.com
Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Average customer rating
4.7 out of 5
4.7
(4,891 Reviews)
Open Ratings Snapshot
Rating breakdown 4,891 reviews
5 Stars
4,115
4 Stars
438
3 Stars
191
2 Stars
68
1 Star
79
91%of customers recommend this product. 
(
3,246 out of 3,573
)
Best Buy Privacy Policy
Customer Reviews for Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Customer Rating
5 out of 5
5
Hearing aids
on January 13, 2026
Posted by: jjk70
Going good so far. I am happy with my purchase of these hearing aids
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Exactly what I need!
on January 13, 2026
Posted by: LindaJ
I’m hoping these hearing aids are excellent. My first time trying them and today was the first time wearing them. Needed to make a few alterations and hoping with very good instruction from Ahmed, that tomorrow they’ll be good. I was able to hear so much better! So far.. so good!
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Great support
on January 13, 2026
Posted by: Den55
My wife bought the Ion Pro 2 hearing aids for my Christmas. Since I received them, I found them easy to use. However, I had a few questions that were resolved by the meeting with the audiologist.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Great Support
on January 13, 2026
Posted by: Richard47
Jenny was very understanding of my issues and took the steps necessary to resolve those issues.
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Great help
on January 14, 2026
Posted by: c5ranch
I so appreciated the pleasant help and suggestions that made my hearing aids easier to work with and understand. Thank you so much
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Help with return warranty isdue
on January 14, 2026
Posted by: Bdcamp53
I am having issues with my new hearing aids and Windave was very helpful in addressing my issues. After going through several troubleshooting steps he decided the set needed to be returned for evaluation. He sent me the return label with instructions on how to go about returning the set.
No, I would not recommend this to a friend.
Written by a customer while visiting audienhearing.com
Customer Rating
4 out of 5
4
Great sound
on January 14, 2026
Posted by: ebruisgin
The product's sound quality is great. But there is a high pitch sound I am trying to resolve.
AJ deserves 5 stars! He is a wonderful expert who listened to our concerns and explained everything clearly. He was very supportive.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
4 out of 5
4
Light weight, stayed in ear
on January 14, 2026
Posted by: don't name hearing aids!
The aids were comfortable to wear, this surprised me. If not for disconnect/connect and having to carry my phone everywhere, I probably would have kept. Should not have to carry phone connection everywhere once app is connected.
Written by a customer while visiting audienhearing.com
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