Customer reviews from audienhearing.com
Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Average customer rating
4.7 out of 5
4.7
(4,890 Reviews)
Open Ratings Snapshot
Rating breakdown 4,890 reviews
5 Stars
4,114
4 Stars
438
3 Stars
191
2 Stars
68
1 Star
79
91%of customers recommend this product. 
(
3,245 out of 3,572
)
Best Buy Privacy Policy
Customer Reviews for Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Customer Rating
4 out of 5
4
Atom X pros and cons for me.
on December 12, 2025
Posted by: Mikethelender
I want this product to work for me. I have been using another brand of hearing aids and thought that I wanted to use these as a spare. Your hearing aids produce a tremendous amount of feedback that Carlos is trying to eliminate. Using my cell phone with the blue tooth creates an echo of their voice on their end of the call. If I can work through these issues over the next couple of weeks, I will keep the hearing aids.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Really helpful
on December 12, 2025
Posted by: ssutphin
Been using the hearing aids on and off for the first week and I love them.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Job well done
on December 12, 2025
Posted by: Efficient
Omar was able to resolve the issue quickly and decisively to my satisfaction. Thank you Imar
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Video Call
on December 12, 2025
Posted by: Be One
Nhele Allarse was outstanding. He walked me through on Audien products that I can consider for an upgrade. I had a perfect experience in this video call with Nhele.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Love how easy it is to use!
on December 12, 2025
Posted by: Pastor Dave 828
I’ve had the hearing aids on for 7 hours and with the videos and instructions along with the helpful one on one with the hearing specialist who answered all my questions I’m 100% sold. I’m quickly adapting as a first time user of hearing aids.
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Sad
on December 12, 2025
Posted by: DrMark
They wouldn't work with my left ear, but it's my anatomy, not the Atom X's fault.
I worked with Cindy and she was great and very understanding.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Online session exceeded my expectations by a lot!
on December 12, 2025
Posted by: Platypus
I am truly grateful for the time spent with Noby. He explained things extremely well. I was ready to send them back until he explained why I was having issues. He made all the difference between an unhappy customer and a delighted one. I had thought of skipping the online meeting but so glad I didn’t. It way exceeded my expectations!
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Great product
on December 12, 2025
Posted by: Vespa1
Rex was very helpful an understanding with my issue
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
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