Customer reviews from audienhearing.com
Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Average customer rating
4.7 out of 5
4.7
(4,881 Reviews)
Open Ratings Snapshot
Rating breakdown 4,881 reviews
5 Stars
4,106
4 Stars
437
3 Stars
191
2 Stars
68
1 Star
79
91%of customers recommend this product. 
(
3,239 out of 3,565
)
Best Buy Privacy Policy
Customer Reviews for Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Customer Rating
4 out of 5
4
First contact
on December 5, 2025
Posted by: Sal S
I am a recent customer. Sarah was helpful in explaining the answers to my questions and guiding through maintenance requirements
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Great to experience
on December 5, 2025
Posted by: Skookie
So far very pleased. My experience with Charlize was excellent- she was patient and considerate- answered all my questions
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Atom X
on December 5, 2025
Posted by: Don2014
I bought Atom X and they are easy to use. Communication with tech was easy too!
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Excellent help
on December 5, 2025
Posted by: Jlp2
Issues with the Atom X not fitting into the ear canal. Mohammed did a very good job helping me decide on what to do. I switched to the Ion 2 pro hoping for a better fit.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
New user
on December 5, 2025
Posted by: Ellalt
A very helpful orientation to my hearing aids. All questions answered
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Love the new Atom X with bluetooth!
on December 5, 2025
Posted by: Cindy 0.
I opened my new Audien Atom X hearing aids this morning. My video conference with Sarah answered all my questions about how to wear them during the adjustment period and how to use the many features they offer.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Great features!
on December 5, 2025
Posted by: Liz80
Excellent follow-up call by Rex who gave me very helpful tips on how to use my Atom X more efficiently, and answered all my questions. I am very happy with my new upgraded hearing aids.
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
They were comfortable, easy to use and discrete.
on December 5, 2025
Posted by: dc25
I’m pleased with the support that I have gotten from your company.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
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