Customer reviews from audienhearing.com
Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Average customer rating
4.7 out of 5
4.7
(4,881 Reviews)
Open Ratings Snapshot
Rating breakdown 4,881 reviews
5 Stars
4,106
4 Stars
437
3 Stars
191
2 Stars
68
1 Star
79
91%of customers recommend this product. 
(
3,239 out of 3,565
)
Best Buy Privacy Policy
Customer Reviews for Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Customer Rating
5 out of 5
5
So far happy with the product.
on November 27, 2025
Posted by: Jack4042
Just got the hearing aids yesterday and had the conference with Badr last evening.
He was very helpful in explaining the features of the product.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
1 out of 5
1
Yes
on November 27, 2025
Posted by: It doesn’t have one!!!
I can’t give a review, because it seems like we can’t get together for the video, if I don’t have the right time or they have the right time,so I would like a full refund please, I’m still in my 45 days trial period?!? RIGHT?
No, I would not recommend this to a friend.
Written by a customer while visiting audienhearing.com
Customer Rating
3 out of 5
3
Well made, good support, having a few issues
on November 28, 2025
Posted by: Ed A
Purchased a few weeks ago, units seem to function OK, still working on getting a good fit, trying different buds, so far I have not been able to get a secure fit as during the day they seem to loosen and I have to continually re-set them. Left one seems to shut down when battery shows less than 20%. Not disappointed in purchase yet as I realize they are new to me (first set of aids), units seem to be well made and support seems to be good - will keep trying to adjust and get use to them - not dissatisfied, but not yet ready to give them a five star review.
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Returns
on November 28, 2025
Posted by: Paul1950
The hearing aid was just too large and stuck out too far
No, I would not recommend this to a friend.
Written by a customer while visiting audienhearing.com
Customer Rating
2 out of 5
2
No significant I provement
on November 28, 2025
Posted by: TDS75
Bought this and additional cleaning materials earlier this month and tried them for more than a week. Found no significant changes in hearing quality - only volume.
No, I would not recommend this to a friend.
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Good features
on November 28, 2025
Posted by: RT27
I bought them a few weeks ago and have not gotten used to them yet. They don’t fit well and I get a lot of feedback.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Great hearing aids for the money
on November 28, 2025
Posted by: Jack112825
I am upgrading for my father (95 years old) to the ION PRO 2. The consultant was very polite and helpful.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Great features
on November 28, 2025
Posted by: Tdp22
I just started using the product today but I like the ease of using the display, touch controls, charging station, and Bluetooth.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
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