Customer reviews from audienhearing.com
Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Average customer rating
4.7 out of 5
4.7
(4,881 Reviews)
Open Ratings Snapshot
Rating breakdown 4,881 reviews
5 Stars
4,106
4 Stars
437
3 Stars
191
2 Stars
68
1 Star
79
91%of customers recommend this product. 
(
3,239 out of 3,565
)
Best Buy Privacy Policy
Customer Reviews for Audien Hearing - Refurbished Excellent - Audien Atom X OTC Hearing Aid - Beige
Customer Rating
5 out of 5
5
Replacing a broken ear bud.
on November 19, 2025
Posted by: Bella 1
I bought mine in September but haven't worn them very often. I still have pretty good hearing for certain times and places, but I really needed help for church. I just finished talking with Carlos Villamore and he helped me so much. He is easy to understand and he is very patient as I needed a lot of help. He explained everything and answered all my questions. He is very good at what he does. Thank you, Carlos. Ann Pruett
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
4 out of 5
4
Love all the support
on November 19, 2025
Posted by: BulkyLuther
I just bought them and one hearing aid keeps cutting off after 20 to 30 seconds. The other one works great and I can't wait for the replacement for the bad one to get the full use of them.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
4 out of 5
4
Pending the restaurant evaluation
on November 19, 2025
Posted by: MikeElli
I purchased the Atom One 2 weeks ago and next week plan to take it to a noisy restaurant. This is the main purpose for buying the device (to better hear the conversations of the people at my table). If it works well, I may upgrade to a device that has different modes, or the Atom X for bluetooth capability.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Ahmed was a big help
on November 19, 2025
Posted by: JaneRG
In the ear hearing aids did not work for me and Ahmed is working with me to return them and replace them with behind the ear aids.
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Looks great
on November 19, 2025
Posted by: AJF1
Very thorough and clear communication. Pleasant and good detail about the device and how to use it.
No, I would not recommend this to a friend.
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
great help
on November 19, 2025
Posted by: anne42
Mohamed was very helpful in answering my questions about the Audien hearing aid
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Sheena
on November 19, 2025
Posted by: Fred1775
Sheena did her best to try to resolve my issues and reasons for wanting to return the Atom X hearing aids. She was very courteous and was able to help with the return.
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
Customer Rating
5 out of 5
5
Easy tobuse
on November 19, 2025
Posted by: Hopebeams
Great quality sound. Easy to use. Easy to take with you wherever you go
I would recommend this to a friend!
Written by a customer while visiting audienhearing.com
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