Customer reviews from Kitchen Aid
KitchenAid - 5-Speed Ultra Power Hand Mixer, KHM512 - Blue Velvet
Average customer rating
4.2
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
23
4 Stars
2
3 Stars
4
2 Stars
1
1 Star
3
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for KitchenAid - 5-Speed Ultra Power Hand Mixer, KHM512 - Blue Velvet
Customer Rating
3
compact, not as strong as hoped for.
on January 17, 2026
Posted by: Sharon
from Clarksville, IN.
I thought it might have been a bit stronger than it has turned out to be. After moving intro an apartment in retirement facility, I felt that my stand mixer was very heavy (no space to leave it on the counter as I did previously) but this does not have quite the power I hoped for.I
Response from Kitchen AidBy KA Reviews, KitchenAid, January 20, 2026
Dear Sharon,
Thank you for your feedback. While your hand mixer seems to be functioning as intended. We're sorry to hear it hasn't fully met your expectations. Please reach out to our Customer Experience team at 800-541-6390 so we can assist further.
Thank you for your feedback. While your hand mixer seems to be functioning as intended. We're sorry to hear it hasn't fully met your expectations. Please reach out to our Customer Experience team at 800-541-6390 so we can assist further.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Excellent product
on January 16, 2026
Posted by: Eventer
Has a strong enough motor to do every thing i want but light weight in your hand. Also a very pretty color.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
This hand mixer is a disaster. Save your money.
on January 11, 2026
Posted by: SadBaker
from United States
Do not buy this hand mixer under any circumstances. I regretted the purchase the moment I turned it on.
This mixer is a complete and total failure at the most basic thing it’s supposed to do: mix. It struggles with even the lightest tasks, stalls constantly, and sounds like it’s about to burn out if you dare use it for more than 30 seconds. Forget thick batter or dough, this thing twirls the beaters around like it’s scared of the ingredients.
The build quality is laughably bad. Cheap plastic, loose attachments, and a motor that feels like it was pulled from a dollar-store toy. This product should not be sold. I would never recommend it to anyone.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, January 12, 2026
Dear SadBaker,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Hand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #375895211 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Hand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #375895211 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Good product for baking mixes
on January 6, 2026
Posted by: mikael
Good product, no issues. seems like a good quality product for simple mixing of baking products I am making lots of corn bread and loaf cakes. A lot easier and faster that a whisk and easier to clean. I just don't really like the colors they are all boring, really wanted Orange but they no longer make it. Also that sticker you all put on the cord with the California notice is annoying to get off, did not appreciate that.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Mixing Made Easy
on January 2, 2026
Posted by: Ridie
This hand mixer light weight and easy to use for light and heavy batters. Implements attach and detach easily
Written by a customer while visiting Kitchen Aid
Customer Rating
5
A great replacement
on December 30, 2025
Posted by: Liz52
from San Diego, CA
I had a KitchenAid stand mixer for over 20 years and I foolishly broke it. I'm on the list to get a refurbished one, but needed a replacement mixer. So I bought the hand mixer. It has been great. It has met all my needs in the kitchen.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Wattage?
on November 7, 2025
Posted by: Gldavissr
The one star is not for the mixer but for your ad. You say that wattage is not a good indicator for power. Your wrong. Wattage is like horse power for a car. How are people going to compare the power of your mixer with other mixers. I can’t try them all.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great purchase!
on February 1, 2025
Posted by: Jac21
[This review was collected as part of a promotion.] It works great and is such a pretty color too! I love having all five speeds!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid