Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Best earbuds
on March 15, 2023
Posted by: Katforre26
Gender:Female
Length of ownership:1 month
These were a gift from my son and I love them. Crystal clear, noise canceling which I love while working out
Written by a customer while visiting bose.com
Customer Rating
3
Technology issue
on March 16, 2023
Posted by: Dcrow1979
Gender:Male
Length of ownership:3 months
I really really wanted to love these like most of my bose products… unfortunately I can’t. They have software and connectivity issues… I hope bose can figure this out because the product itself is high quality. When you take them out of the case the right one connects 70 percent of the time and the left one 25 percent of the time.. it’s very strange… I have to constantly put them back in case they out again to connect to my phone… the left one rarely connects.
Response from bose.comBy Nelson Penney, Customer support, March 20, 2023
Hello, if you are experiencing connectivity issues. I would recommend that you check out our troubleshooting suggestions from our product support website: https://bose.life/3JSplcd. Should you need further assistance feel free to message our technical support team, who will be happy to assist you: https://bose.life/401vg4m.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
4
Hard to use
on March 17, 2023
Posted by: JKW
Gender:Male
Length of ownership:1 week
I bought this couple weeks ago as offer to trade up my previous Quiet Comfort Earbuds I, the earplug is more pleasant however the control is still complicated to operate
Written by a customer while visiting bose.com
Customer Rating
5
Amazing features!
on March 18, 2023
Posted by: ACartier
Gender:Male
Length of ownership:1 month
I bought a couple weeks ago and have used them everyday. Better sound then my Bose quiet comfort II headphones I bought.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound - battery life poor
on March 18, 2023
Posted by: RonB
Gender:Male
Length of ownership:1 month
I really like these - the sound is fantastic, the sound isolation is super. Compared to my old Apple pro earbuds, these are so much more comfortable and richer in sound but they discharge really quickly. Keeping them on the desk next to my laptop to use once or twice a week they discharge almost fully within the week even if not used if not topped off every night.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome earbuds
on March 18, 2023
Posted by: robinelaine3535
Gender:Female
Length of ownership:1 month
I bought these a few weeks ago. They really cancel out outside noise better than other earbuds I have used. Very comfortable to wear and stay in place. Battery life is good too. Well worth the money even though I didn’t want to spend that much.
Written by a customer while visiting bose.com
Customer Rating
5
Great Product
on March 18, 2023
Posted by: Bob 78
Gender:Male
Length of ownership:1 month
The sound is GREAT and the customer service was outstanding as I called to request support on operational understanding. I am very satisfied with Bose... it is my forth product that I own.
Written by a customer while visiting bose.com
Customer Rating
2
Get disconnected a lot from Bluetooth.
on March 18, 2023
Posted by: JROD
Gender:Male
Length of ownership:1 month
Bought 3 weeks ago and disconnect all the time from my phone. Gonna return back to the store!
Written by a customer while visiting bose.com