Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
4
Loving the Bose Experience!
on January 1, 2023
Posted by: Sampson
Gender:Male
Length of ownership:1 month
I am not at all new to the Bose brand but the new Quiet Comfort II are just what the doctor ordered! They are everything the first model of the Quiet Comfort was missing! The smaller more comfortable size and better microphone for phone calls, etc
Written by a customer while visiting bose.com
Customer Rating
3
Can Talk only on right bud
on January 2, 2023
Posted by: Double John
Gender:Male
Length of ownership:1 week
I was amazed with this great best noise canceling earbuds in the world,the sound is great as usual when it comes to Bose.
I’m mostly use it in talking so this wasn’t my thing as you have to use use both or just the right bud in talking.
When using right only to talk and the battery 🪫 dies you’re out of luck , they’re not independent , you cant talk with only left.
I’m mostly use it in talking so this wasn’t my thing as you have to use use both or just the right bud in talking.
When using right only to talk and the battery 🪫 dies you’re out of luck , they’re not independent , you cant talk with only left.
Response from bose.comBy Nelson Penney, Global Customer Service, February 21, 2023
Hey!
I’m pleased to hear you are a big fan of the noise-cancellation abilities and sound quality! We've reached out to you with a message directly to help. In regard to single-bud usage, you asked and we listened: independent single-bud use is now available for your Bose QuietComfort Earbuds II! You can now choose either earbud for listening and calls. Update your software now via the Bose Music app. See how on our YouTube channel: https://bose.life/3HzRFxL.
I hope this helps with any concerns! If you have further queries feel free to respond to our direct message.
Thanks,
Sam - Customer Support
I’m pleased to hear you are a big fan of the noise-cancellation abilities and sound quality! We've reached out to you with a message directly to help. In regard to single-bud usage, you asked and we listened: independent single-bud use is now available for your Bose QuietComfort Earbuds II! You can now choose either earbud for listening and calls. Update your software now via the Bose Music app. See how on our YouTube channel: https://bose.life/3HzRFxL.
I hope this helps with any concerns! If you have further queries feel free to respond to our direct message.
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great Earnids!!!
on January 2, 2023
Posted by: Off2Golf
Gender:Male
Length of ownership:1 week
These are even better than advertised! Extremely comfortable!!
Written by a customer while visiting bose.com
Customer Rating
5
Wonderful earbuds
on January 2, 2023
Posted by: Jane
Gender:Female
Length of ownership:1 month
Had to find a new pair of earbuds after my SoundSport pair was damaged. I wasn’t sure if I would like these because I was so used to hanging them around my neck. But these have exceeded my expectations. The noise cancellation is supreme and the sound quality is outstanding.
Written by a customer while visiting bose.com
Customer Rating
5
I’m a fan
on January 3, 2023
Posted by: Jersey Bear
Gender:Male
Length of ownership:1 month
These buds are awesome. The base response and the noise canceling feature works very well. The fit is also excellent. I think Bose really thought the design of this product well.
Written by a customer while visiting bose.com
Customer Rating
4
Ear buds
on January 4, 2023
Posted by: D
Gender:Male
Length of ownership:1 week
I am very satisfied with these ear buds. Good sound quality.
Written by a customer while visiting bose.com
Customer Rating
3
Just can't get those darn things to fit.......
on January 5, 2023
Posted by: Pete from Greenwood
Gender:Male
Length of ownership:1 month
Love the sound..... when they stay in my ears. Perhaps my ears are unusually sized, but no matter which rubber earpieces I put on, the buds just slip out of my ears. too bad because when they are in, I love the noise cancelling and the purity of the sound.
Response from bose.comBy Nelson Penney, Global Customer Service, January 9, 2023
Hey Pete, glad you love the sound of the QC Earbuds II! We've reached out to you with a message directly to assist with your issue. Have you tried all included sizes of ear tips and stability bands? If none of the included sizes fit at all, we have alternative-sized ear tips for you to try. Do you need a larger or smaller size than what’s available? Please let us know by responding to our message or reaching out at https://bose.life/38Q1vZs, so we can help you further.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Bose da Best
on January 8, 2023
Posted by: Rasheed
Gender:Male
Length of ownership:1 week
Love these. It’s an adjustment a little from the AirPods. These fit great. No noise! Really enjoying them.
Written by a customer while visiting bose.com