Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Great buds!
on October 30, 2022
Posted by: ChevyChase
Gender:Male
Length of ownership:1 month
I have had my buds for about a month. They work and sound great. All the features are very responsive when I go to activate them. Much better then the the original that I enjoyed.
Written by a customer while visiting bose.com
Customer Rating
5
Beautiful sound
on November 1, 2022
Posted by: GunnyPat
Gender:Male
Length of ownership:1 week
Bought two and love them! Premium quality. Listen to all type of great music, very nice.
Written by a customer while visiting bose.com
Customer Rating
5
fits great
on November 1, 2022
Posted by: chad
Gender:Male
Length of ownership:1 month
The new quiet comfort II earbuds are wonderful, much better than the original version. sound quality superb.
Written by a customer while visiting bose.com
Customer Rating
3
Good design not best performance
on November 1, 2022
Posted by: EC
Gender:Male
Length of ownership:1 week
I was excited for the Gen 2. The new fit feature, in my opinion, didn’t offer any benefit and add more of a complexity when changing out. I feel generation 1 had a better noise cancellation experience and higher volume. I do however enjoy the controls on both sides of the headphones and smaller design especially the smaller case design.
Response from bose.comBy Nelson Penney, Global Customer Service, November 18, 2022
Hey there, I'm pleased to hear you're a fan of the new control setup and the sleeker design! We've reached out to you with a message already containing troubleshooting to help your experience. Included in this, we provided the steps at https://bose.life/3WGEemH to help with low audio - could you give this a try? Also, the QC Earbuds II features three sizes of ear tips and new stability bands, so be sure to try all sizes to find your perfect fit. We look forward to hearing back from you, but you can reach out at https://bose.life/38Q1vZs if you continue to notice audio problems!
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
The name says it all
on November 1, 2022
Posted by: ACF121
Gender:Male
Length of ownership:1 week
I've tried several ANC equipped earbuds before and these by far take the cake. They are comfortable for hours of wear; they fit securely in my ear (even when jogging); the ANC is phenomenal (even when moving/exercising); and the sound quality of second to none. Pricey, yes, but totally worth the money.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on November 5, 2022
Posted by: Twright
Gender:Male
Length of ownership:1 month
Very happy with my purchase have always been a fan of Bose products own speakers and a wave radio
Written by a customer while visiting bose.com
Customer Rating
5
Gift for my wife and she loves them!
on November 6, 2022
Posted by: RB
Gender:Male
Length of ownership:1 month
Couldn’t be happier with sound quality and comfort!
Written by a customer while visiting bose.com
Customer Rating
4
Great!
on November 7, 2022
Posted by: myusername
Gender:Female
Length of ownership:1 week
I am very satisfied with the purchase of Bose earphones, because they guarantee excellent functionality for both business and recreational purposes. The sound is clear and the ability to isolate yourself from external noise both in and out in some situations is priceless. Beautiful design of both the case and the earphones themselves. So far the battery life has met my expectations, hopefully they will last over time. Immediate use of the app and activation of the bluetooth connection. A purchase that I definitely feel I can recommend.
Written by a customer while visiting bose.com