Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Best earbuds ever
on September 27, 2022
Posted by: Jeff
Gender:Male
Length of ownership:1 month
Preordered these earbuds & absolutely love them. Wore them while mowing and if my commercial lawnmower didn’t vibrate beneath me I would not have known it was running. The noise cancellation is amazing!
Written by a customer while visiting bose.com
Customer Rating
5
OK wow, sound-cancellation, go off
on September 27, 2022
Posted by: DevinH
Gender:Male
Length of ownership:1 month
The Bose Quiet Comfort Earbuds are easily one of the best noise canceling earbuds I’ve tried recently. I was previously using the AirPods Pro 2 before trying these out. Although they are a well-designed product, there are certainly noticeable differences in the features and capabilities that make the latter product much more impressive. The degree in the noise canceling capability from such a small earbud is incredible. They completely get rid of any low frequency background noise (think: the rumbling of an airplane or the deep sound of a fan). Whereas these kinds of sounds would normally still pass through with my AirPods Pro, the Bose earbuds eliminate them. The sound quality is also beautiful. The base is very deep when you’re listening to music, much deeper than you’d expect from an earbud, and phone calls are crystal clear, which is something I’ve run into trouble with in the past using other similar products on the market. The best part about these earbuds and make them stand out from anything else I’ve tried is the fit test. When you download the Bose app on your smartphone, it provides a step-by-step guide to testing the different ear pieces, testing the sound quality, and showing you how you’re meant to wear them to produce the best optimal seal, all contributing to the noise cancellation and impeccable sound quality. The only downside I can say about the product is that there’s no wireless charging and the box it comes in happens to be a little bigger than other products. This isn’t a dealbreaker to me, but I understand that people take these features into account. The box does, however, charge the earbuds very well and you only need to charge it every couple of days. Overall, it’s a fantastic product and I will continue to use it.
Written by a customer while visiting bose.com
Customer Rating
5
The new Gold Standard in noise cancellation
on September 28, 2022
Posted by: Joe Toon
Gender:Male
Length of ownership:1 month
Wow. I have been a QC customer for decades… and these new QC Earbuds II are amazing. Size, comfort, case, charge, acoustic performance.. and most importantly noise cancellation which is THE best I have ever experienced, especially in an earbud form factor. Blows everything else out of the water. Order of magnitude better than previous generation QC Earbuds which we already great.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and size
on September 28, 2022
Posted by: JohnBoy12345
Gender:Male
Length of ownership:1 month
I ordered these as soon as I received the email. They are fantastic. They pair great with my Z fold 4. I love the sound they provide. Great product
Written by a customer while visiting bose.com
Customer Rating
5
Quality you can hear!
on September 28, 2022
Posted by: KEspinosa
Length of ownership:1 week
Legendary Bose quality sound in a compact design. The fit is perfect and the noise cancelling is impeccable. I like that it came with stabilizing inserts to help keep the buds in place properly, but even without them the fit is nice and snug. The sound quality is amazing and the bass is surprisingly loud and crisp. Amazing product, very happy.
Written by a customer while visiting bose.com
Customer Rating
3
sounds great, just not from one ear!
on September 29, 2022
Posted by: jeffz
Gender:Male
Length of ownership:1 month
Love them as a set. Its when I try to use just one that I seem to lose connection. I cannot just take one out of the charger case and use it.
Response from bose.comBy Tegan, Customer Support, February 21, 2023
Hello,
Thanks for your feedback. Happy to hear that you're loving your headphones. As great as your QuietComfort® Earbuds II sound together, we know there are times when you want to use just one of your earbuds. You can now use either the left or right earbud for listening and calls with Independent Single-Bud Use. This new feature lets you seamlessly switch between your earbuds, and if one earbud runs out of battery life or disconnects from Bluetooth®, you can continue listening with the other earbud without interruption. To access Independent Single-Bud Use, make sure the software on your QuietComfort® Earbuds II is up to date.
Tegan - Customer Support
Thanks for your feedback. Happy to hear that you're loving your headphones. As great as your QuietComfort® Earbuds II sound together, we know there are times when you want to use just one of your earbuds. You can now use either the left or right earbud for listening and calls with Independent Single-Bud Use. This new feature lets you seamlessly switch between your earbuds, and if one earbud runs out of battery life or disconnects from Bluetooth®, you can continue listening with the other earbud without interruption. To access Independent Single-Bud Use, make sure the software on your QuietComfort® Earbuds II is up to date.
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Sounds great but microphone for calls doesn't wor
on September 29, 2022
Posted by: Rcb929
Gender:Male
Length of ownership:1 week
Very happy with the sound quality but anytime placing a phone call I had a disconnect from the headset so they could hear me.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound! Great fit!
on September 29, 2022
Posted by: KMG
Gender:Male
Length of ownership:1 week
These earbuds have the typical great Bose sound. The fit is very good. Really enjoying these earbuds.
Written by a customer while visiting bose.com