Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
1
Unwanted noise
on April 30, 2023
Posted by: Farmer
Gender:Male
Length of ownership:1 month
Everyone complains about not hearing me when in a tractor cab , unbelievable the amount of money you can spend for ear buds that won’t work for your environment
Response from bose.comBy Nelson Penney, Customer Care, May 1, 2023
Hi.
Sorry to hear that your callers can't hear you when using your tractor. Tractor noise may enter the microphone capsule and render other audio unintelligible. Turning off the engine may allow for clear audio reproduction. If you require further assistance, please contact us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Sorry to hear that your callers can't hear you when using your tractor. Tractor noise may enter the microphone capsule and render other audio unintelligible. Turning off the engine may allow for clear audio reproduction. If you require further assistance, please contact us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Left earbud stopped working after 7 days of use
on April 30, 2023
Posted by: ElPeter
Gender:Male
Length of ownership:1 week
I am buying Bose products because are one of the best brands in the market when it comes to audio devices, so having problems with it after just 7 days is disappointing.
Called support and replacement is on its way.
Called support and replacement is on its way.
Response from bose.comBy Nelson Penney, Customer Support, May 1, 2023
I am glad you love our products and believe in our brand. It is great to hear you were able to get help and your earbuds replaced. I am certain that you will really enjoy your new earbuds!
Liam - Customer Support
Liam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Volume weak and difficult
on December 21, 2022
Posted by: Jean
Gender:Female
Length of ownership:1 week
I'm hard of hearing and volume is too low. Using the volume slide is difficult.
Response from bose.comBy M Bana, Customer Care, December 21, 2022
Hi Jean.
Thank you for your post. Sorry to hear that you are experiencing low audio on your earbuds. Please check this link for steps to address the issue. https://bose.life/3v9neJ5. If you will require further assistance, reach out to us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Thank you for your post. Sorry to hear that you are experiencing low audio on your earbuds. Please check this link for steps to address the issue. https://bose.life/3v9neJ5. If you will require further assistance, reach out to us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best buds
on September 19, 2023
Posted by: Happy place
Gender:Male
Length of ownership:1 month
Exactly what I was looking for. The sound is perfect.
Written by a customer while visiting bose.com
Customer Rating
5
Incredibile!
on November 10, 2022
Posted by: marcomammi1998
Gender:Male
Length of ownership:1 week
Premetto che vengo da un altro paio di cuffie bluetooth di un'altra marca, anche loro con riduzione del rumore. Appena arrivate ho subito verificato la qualità di questa funzionalità che ormai è diventata indispensabile per me: sono rimasto stupito. La riduzione rumore che conoscevo prima non è niente in confronto a quella offerta da Bose (non a caso la modalità si chiama "silenzio"). Niente da dire invece sulla qualità audio: Bose è da sempre sinonimo di qualità e questo nuovo prodotto non smentisce la tradizione del brand. Apprezzabili anche la durata della batteria, praticamente infinita con la custodia di ricarica, e la comoda app che permette di controllare le cuffie e regolarne i suoni nel dettaglio. La confezione include diversi tipi di gommini per permettere la migliore aderenza possibile all'orecchio (tra l'altro l'app permette di fare una sorta di test per verificare se i gommini scelti sono ottimali). Sono molto soddisfatto, non riuscirò più a uscire senza!
Written by a customer while visiting bose.com
Customer Rating
1
Could not synch or get them to fit well
on February 12, 2023
Posted by: Jim
Gender:Male
Length of ownership:1 week
I could not get them to synch with my IPod. I found it difficult to put on and remove the different ear pieces. I have returned them.
Response from bose.comBy Nelson Penney, Global Customer Service, February 22, 2023
Hi Jim, I'm sorry to hear you had difficulty connecting the earbuds, but we've reached out to you with a message containing assistance. To re-iterate, are the earbuds in pairing mode by holding the button on the case for three seconds? Also, have you tried all included sizes of ear tips and stability bands to see which fits the best? Let us know how things go by responding to our message or reaching out at https://bose.life/38Q1vZs for assistance.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Superior Sound
on December 24, 2022
Posted by: csimonato
Gender:Female
Length of ownership:1 month
This is my 1st soundbar and it didn't disappoint me. I'm not the most tech savvy but it was super easy to setup with just 1 connection to the TV. It was packaged very well so I didn't have to worry about any damage to it. The directions were very simple. The sound that comes out of it is amazing and gives the overall surround sound impression. The 600 by itself is a slick unit by design and the with a small and simple remote. You will definitely need the Bose music app to setup and unlock/control all the features available on this soundbar, which was also easy to set up and navigate. Overall-Bose doesn't disappoint once again. I would recommend this product!
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds!
on February 5, 2023
Posted by: rgd2018
Gender:Female
Length of ownership:1 month
I love these earbuds. I love that they are noise cancelling. They are also very comfortable. I can hear everything so well and others can hear me very clearly too. They are easy to use and easy connect to devices.
Written by a customer while visiting bose.com