Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Best Earbuds I ever had
on July 13, 2023
Posted by: MightyRED
Length of ownership:3 months
Well where do I start?
These earbuds are just amazing! Comfort wise, you can use it for multiple hours straight and they do not hurt the ears like other earbuds!
In terms of quality: Top notch, honestly, the quality is very impressive, and the noise cancelation is very effective!
The noise cancelling isn't 100% Sound proof like the Bose headset but it honestly doesn't matter, for those that don't have a headset head, these are perfect!
The noise cancelling isn't 100% Sound proof like the Bose headset but it honestly doesn't matter, for those that don't have a headset head, these are perfect!
And the Quality of sound is the best one that I ever had so far!
Even the earbuds case is easy to Cary around since it is not big, and it's battery lasts 3-4 days before having to plug it again!
I still have to figure out how to cleaned them! It would be cool if there was some sort of video tutorial on how to clean them properly and effectively without damaging it!
Written by a customer while visiting bose.com
Customer Rating
5
Best NR earbuds I owned, superb clarity of voice!
on November 10, 2022
Posted by: Dniz62
Gender:Male
Length of ownership:1 month
Big fan of Bose products and can get enough of them, every member of my family has some bose product we all enjoy every gadget we have, the new QC II is amazing! Quality of sound as usual, outstanding clarity of voice nothing less than superb! Noise reduction it's different from the original QC and the fit is even better, again products like this are just another reason to grow as a faithful fan of Bose.
Written by a customer while visiting bose.com
Customer Rating
1
Unsatisfactory Functionality
on October 3, 2022
Posted by: melvinthor
Gender:Male
Length of ownership:1 week
I purchased two pair one as a gift Second personal use. My pair will not pair with iMac or Mac Book Pro. Difficult to switch between iPad and iPhone
Do not recommend or suggest to buy for Apple product application.
First unsatisfactory experience with Bose product
Do not recommend or suggest to buy for Apple product application.
First unsatisfactory experience with Bose product
Response from bose.comBy Tegan, Customer Support, October 3, 2022
Hello,
We are sorry to hear that you are having issues with connecting to your IOS products, on your smart products you can download the Bose Music app, or connect directly through your Bluetooth settings. You can find connectivity instructions here: https://bose.life/3M0NywD
If you require any further assistance, do reach out to us via https://bose.life/2kOgS12
Tegan - Customer Support
We are sorry to hear that you are having issues with connecting to your IOS products, on your smart products you can download the Bose Music app, or connect directly through your Bluetooth settings. You can find connectivity instructions here: https://bose.life/3M0NywD
If you require any further assistance, do reach out to us via https://bose.life/2kOgS12
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great comfort, great sound
on January 13, 2023
Posted by: Vclaire
Gender:Female
Length of ownership:1 month
I love my Bose earbuds (quiet comfort II) they are discreet, super comfortable even for my small ears, and holy smokes, the sound is incredible. As always, the noise cancellation is phenomenal and really gets you in the zone, helps you get lost in the music or movie or podcast or whatever you listen to.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect Earbuds
on February 19, 2023
Posted by: seattlegirl
Gender:Female
Length of ownership:1 month
I have been a raving fan of Bose for many years. Speakers, headphones, sound system radio, etc. It's nice to have a manufacturer that you can be confident the product you purchase will be high quality. I was disappointed with the QuietComfort Earbuds I purchased a couple of years ago because they were too big. I tried the different size cushions, but nothing worked. I took a chance and bought the QuietComfort Earbuds II and they are perfect! They are smaller, and they fit like a glove out of the box. I'm so happy and highly recommend them. Easy to change the volume and turn on/off the noise canceling. (The friend I gave the QC Earbuds I is happy too - they fit her perfectly.)
Written by a customer while visiting bose.com
Customer Rating
5
ANC & da Bass
on April 6, 2023
Posted by: Toby
Gender:Male
Length of ownership:1 month
The ability to toggle between the Aware and Quiet mode (which is surprisingly efficient at noise cancelling) convinced me that I had made a wise purchase. Being both an audiophile and bass lover, the equalizer control is perfect for setting a general tone levels, yet easily changed on-the-fly to accommodate music sources of different quality & genres.
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds and even better customer support
on April 14, 2023
Posted by: Sonny
Gender:Male
Length of ownership:6 months
These earbuds are wonderful, the noise quieting feature work great. I have the original QC earbuds and love them, these are even better. Smaller, and better noise cancellation. They don’t get as loud as the original but they are more than enough to damage your hearing if done for extended periods. Original pair I had developed a problem after a few months and they quickly fixed it by sending me a new pair. With another year warranty.
Written by a customer while visiting bose.com
Customer Rating
1
Not worth the money
on May 5, 2023
Posted by: Marklilman
Gender:Male
Length of ownership:1 month
I got these few weeks ago I'm very unhappy with them dont get me wrong they sound good but that's the only thing I like about them no instructions on how to use them or setup anything came in the box with them and the touch to answer calls and different things isn't easy to use or figure out and really don't like the fact i cant use the left side by itself. I paid way to much money for something that's this hard to use it'll be my last product from them.
Response from bose.comBy Nelson Penney, Customer Support, May 16, 2023
Hello,
Thanks for leaving your thoughts on your recent purchase!
The QC earbuds II are designed to be used with the simple-to-use Bose Music application which can walk you through the setup process.
We do not include paper-based user guides as updates are regularly pushed new features may be introduced meaning that information quickly becomes outdated. Instead, we include user manuals and product support pages on our website that give you a plethora of information in easy to find ways including a list of articles where you can search keywords, and even videos that talk you through setup. Prefer the old fashioned booklet-type guides? You can simply download these to your smartphone or computer and have them accessible at the click of a button.
To find out more - please visit: https://www.bose.comk/en_us/support/products/bose_headphones_support/bose_in_ear_headphones_support/quietcomfort-earbuds-ii.html
Jeff - Customer Support
Thanks for leaving your thoughts on your recent purchase!
The QC earbuds II are designed to be used with the simple-to-use Bose Music application which can walk you through the setup process.
We do not include paper-based user guides as updates are regularly pushed new features may be introduced meaning that information quickly becomes outdated. Instead, we include user manuals and product support pages on our website that give you a plethora of information in easy to find ways including a list of articles where you can search keywords, and even videos that talk you through setup. Prefer the old fashioned booklet-type guides? You can simply download these to your smartphone or computer and have them accessible at the click of a button.
To find out more - please visit: https://www.bose.comk/en_us/support/products/bose_headphones_support/bose_in_ear_headphones_support/quietcomfort-earbuds-ii.html
Jeff - Customer Support
Written by a customer while visiting bose.com