Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
1
Terrible
on November 4, 2023
Posted by: Dude
Bluetooth drops out constantly, headphones will not stay connected to phone. Have to delete Bose app and reinstall every few days to get Bluetooth connection back.
Response from bose.comBy Customer Support, November 8, 2023
Hi there,
It is odd your connection would drop out constantly. Please try the steps here https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001pXdpAAE&language=en_US to help, or contact us https://bose.life/contact for further support.
Nic - Customer Support
It is odd your connection would drop out constantly. Please try the steps here https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001pXdpAAE&language=en_US to help, or contact us https://bose.life/contact for further support.
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing fit and seal in ear
on November 25, 2023
Posted by: Makamman
Gender:Male
Length of ownership:1 week
Best ear buds I've ever heard. Sound quality is amazing
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic Earbuds!
on December 8, 2023
Posted by: JMac
Gender:Male
Length of ownership:1 month
I’ve been using these earbuds daily for three hours a day over the past two weeks. I’ve only charged the case with the buds in it once. They have lasted for many hours on one charge and the case quickly gets them back to full charge.
The earbuds fit me well out of the box, but there are high quality adjustable bands and nodes. They are terrific at blocking out the outside world in public transit, but the aware mode is useful for times you want to be able to hear what is going on around you like when I’m riding my bike after getting off public transit.
Overall, these earbuds offer great value as well as features and the sound quality is what you would expect from Bose. Compared to my Apple and Beats, these are much better and the call quality is superb in comparison.
Written by a customer while visiting bose.com
Customer Rating
5
on December 14, 2023
Posted by: kbtt
Gender:Female
Length of ownership:1 week
These are amazing. They really do drown out the background noise.
Written by a customer while visiting bose.com
Customer Rating
5
Worth it
on January 5, 2024
Posted by: JC
Gender:Male
Length of ownership:1 month
I bought these as a Christmas gift for my daughter. She loves them. The clarity and the balanced sound are amazing. She can ignore her coworkers even more now
Written by a customer while visiting bose.com
Customer Rating
1
Not a good product
on January 25, 2024
Posted by: Dave70
Gender:Male
Length of ownership:3 months
The left ear bud has alot of static and crackling. Only had a few months.
I have only used a few times and seems like they are not quality.
I have only used a few times and seems like they are not quality.
Response from bose.comBy Customer Support, January 25, 2024
Hi Dave,
It is odd that you would get a static noise. Please try our guide here https://support.bose.com/s/display-articles?language=en_US&productId=01t8c00000OydAFAAZ&articleId=ka08c000001brHCAAY to help with this, or contact us https://bose.life/contact as we'd love to help you with this.
Nic - Customer Support
It is odd that you would get a static noise. Please try our guide here https://support.bose.com/s/display-articles?language=en_US&productId=01t8c00000OydAFAAZ&articleId=ka08c000001brHCAAY to help with this, or contact us https://bose.life/contact as we'd love to help you with this.
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Supremely awesome!!
on February 2, 2024
Posted by: Hussain
Gender:Male
Length of ownership:1 month
I called them "MagicBud". As soon as you turn on the quiet mode, the background noise magically disappears.
Written by a customer while visiting bose.com
Customer Rating
4
The sound is great but
on February 23, 2024
Posted by: Bob T
Gender:Male
Length of ownership:3 months
It works good most of the time it sometimes doesn’t pick up my voice when I’m talking .
Written by a customer while visiting bose.com