Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Great Buds! Controls sound and comfortable!
on June 28, 2023
Posted by: ChrissyLynn
Gender:Female
Length of ownership:1 month
Really like how these buds control sound in a loud room as well as great for listening to music or the Bible. Blocks out so much outside noise.
Written by a customer while visiting bose.com
Customer Rating
5
Best sounding ear buds ever made!
on June 28, 2023
Posted by: Clyde
Gender:Male
Length of ownership:3 months
I have had many different ear buds and Bose blew the computation out of the water. Why? First I find the feature to block out outside noise perfect. The bids for so well as well with perfect instructions. To change the base and treble to enhance the sound is wonderful with the different types of music. The support system is excellent and the company does not outsource their customer service. The representatives speak clear English and are highly skilled.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Features
on June 28, 2023
Posted by: Angie
Gender:Female
Length of ownership:1 week
These earbuds fit perfectly in my ears, and the sound is amazing. My husband also loves his.
Bose never disappoint.
Bose never disappoint.
Written by a customer while visiting bose.com
Customer Rating
2
They are nice but
on June 29, 2023
Posted by: Ground control
Gender:Male
Length of ownership:1 month
They are nice but mine disconnected when I’m in the middle of a workout. I find this to be very annoying because the are some expensive headphones so I didn’t expect this form them
Response from bose.comBy Sam F, Global Customer Service, July 8, 2023
Hey there, we're glad you're a fan of the QC Earbuds II! We reached out to you directly with a message to help with the disconnection issues you seem to be facing. Included in this were the steps at https://bose.life/3OKrIAP, so please try these. Also, have you tested the earbuds with other devices, to see if this issue is persists? Please reach back out to us, to let us know if things have improved or get in touch at https://bose.life/en_us_contact_us if further assistance is needed.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Quiet comfort 2
on June 29, 2023
Posted by: shause
Gender:Male
Length of ownership:1 month
Not really happy with them. They do block out noise. But they seem not very loud.
Response from bose.comBy Sam F, Global Customer Service, July 7, 2023
Hi there, glad to hear you're experiencing the supreme noise-cancellation of the QC Earbuds II! We reached out with a message to help with your audio level concerns, in which we included the steps at https://bose.life/46exrp5. Please give these a try and ensure you've tried all included sizes of ear tips and stability bands to ensure the best fit for optimal audio experience. Let us know how you get on by reaching back out, or getting in touch at https://bose.life/3iazBx7.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Life changing
on June 29, 2023
Posted by: Bean
Gender:Female
Length of ownership:1 week
I bought these to wear in a loud office environment. I am extremely sensitive to noise. The canceled our so much noise that it made it feel like I was alone. I highly recommend these.
Written by a customer while visiting bose.com
Customer Rating
5
Great Features
on June 30, 2023
Posted by: Berting
Gender:Male
Length of ownership:1 month
I bought this product and I finally found what I have been looking for - adjustable modes whenever I want to "tune-out" or "be aware" of my surrounding while listening to music, comfortable fit and the sound quality is superb!
Written by a customer while visiting bose.com
Customer Rating
5
Best set of Earbuds I've owned
on July 2, 2023
Posted by: Web72
Gender:Male
Length of ownership:1 week
Great fit and excellent noise cancellation. I really appreciate it's crisp, clear communication when I pair them with my cell phone, no vocal delay like I experienced with my Apple EarPods.
Written by a customer while visiting bose.com