Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
1
very low volume
on June 5, 2023
Posted by: felipao
Gender:Male
Length of ownership:1 week
I tried once my earbuds, volume is so low, i will return it
Response from bose.comBy Nelson Penney, Customer Support, June 9, 2023
Hi Felipao,
I'm sorry that you're experiencing low volume with your earbuds. We reached out to your directly to offer some assistance with this. If you haven't seen this, we suggested following the steps found here - https://bose.life/43tJQ6w.
If the issue remains, we'd love to hear back from you.
Thanks,
Charlotte - Customer Support
I'm sorry that you're experiencing low volume with your earbuds. We reached out to your directly to offer some assistance with this. If you haven't seen this, we suggested following the steps found here - https://bose.life/43tJQ6w.
If the issue remains, we'd love to hear back from you.
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Earbuds 2
on June 7, 2023
Posted by: Marc
Gender:Male
Length of ownership:1 month
Pretty impress! Since I’m an AirPods kind of guy so getting a second pair to be Bose tells you how good they are.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing product for those who workout
on June 15, 2023
Posted by: Anonymous
Gender:Male
Length of ownership:1 week
Bought this a week ago, great product, whenever you are ready to use it, just make sure you pick the right earbud instead left to avoid connection issues.
Written by a customer while visiting bose.com
Customer Rating
4
A Sleek and Powerful Choice
on June 18, 2023
Posted by: amj9
Gender:Male
Length of ownership:3 months
I recently purchased the Bose QuietComfort® Earbuds II a month ago, and I must say, I am highly impressed with this remarkable audio companion. Here's a brief review of my experience:
1. Looks and Style: ⭐⭐⭐⭐⭐
The Bose QuietComfort® Earbuds II boast a sleek and stylish design that exudes sophistication. The earbuds have a modern aesthetic, complemented by a premium finish, making them an eye-catching accessory.
The Bose QuietComfort® Earbuds II boast a sleek and stylish design that exudes sophistication. The earbuds have a modern aesthetic, complemented by a premium finish, making them an eye-catching accessory.
2. Noise Cancellation: ⭐⭐⭐⭐⭐
The noise cancellation technology on the QuietComfort® Earbuds II is nothing short of exceptional. It effortlessly blocks out unwanted background noise, allowing me to immerse myself fully in my favorite music or podcasts.
The noise cancellation technology on the QuietComfort® Earbuds II is nothing short of exceptional. It effortlessly blocks out unwanted background noise, allowing me to immerse myself fully in my favorite music or podcasts.
3. Battery Life: ⭐⭐⭐⭐⭐
One of the standout features of the QuietComfort® Earbuds II is its impressive battery life. The earbuds offer an extended playback time, ensuring that I can enjoy my music for hours on end without worrying about running out of battery.
One of the standout features of the QuietComfort® Earbuds II is its impressive battery life. The earbuds offer an extended playback time, ensuring that I can enjoy my music for hours on end without worrying about running out of battery.
4. Connectivity with Android & iOS: ⭐⭐⭐⭐⭐
Whether you're an Android or iOS user, the QuietComfort® Earbuds II provide seamless connectivity. I appreciate that they effortlessly pair with my devices, allowing me to switch between them without any hassle.
Whether you're an Android or iOS user, the QuietComfort® Earbuds II provide seamless connectivity. I appreciate that they effortlessly pair with my devices, allowing me to switch between them without any hassle.
5. Wireless Charging: ⭐⭐⭐
While the QuietComfort® Earbuds II do not support wireless charging like the previous version, this is a minor drawback considering the overall performance and features of the earbuds. I would have loved the convenience of wireless charging, but it does not detract significantly from the exceptional experience.
While the QuietComfort® Earbuds II do not support wireless charging like the previous version, this is a minor drawback considering the overall performance and features of the earbuds. I would have loved the convenience of wireless charging, but it does not detract significantly from the exceptional experience.
In conclusion, the Bose QuietComfort® Earbuds II have exceeded my expectations in nearly every aspect. Their sleek looks, impressive noise cancellation, long battery life, and seamless connectivity make them a top-tier choice for audio enthusiasts. While the absence of wireless charging is a slight disappointment, it does not overshadow the overall excellence of these earbuds. I highly recommend the Bose QuietComfort® Earbuds II to anyone seeking a powerful and stylish audio companion.
PS: I do own the NC 700 which are equally amazing.
Written by a customer while visiting bose.com
Customer Rating
4
Very good, but…..
on June 20, 2023
Posted by: Springer23
Gender:Male
Length of ownership:1 month
These ear buds are great, but using the voice assistant is not good at all. If you work in the yard a lot like I do and you want to change a song or make a phone call with your voice it won’t work.
Written by a customer while visiting bose.com
Customer Rating
1
TROUBLE FROM THE BEGINNING
on June 20, 2023
Posted by: Sshawnann
Gender:Female
Length of ownership:1 month
I love Bose products -- but this was an absolute lemon. After three separate resets and the sound degrading to a constant crackle in less than two months, I finally was able to get the replacements ordered today. I understand the service team trying to keep things from being returned, but this was really not my prior experience with a Bose product. First it stopped noise cancelling; then it wouldn't change volume; and finally it ended up having a constant crackling sound. Appreciated today's service chat representative and the final resolution happening.
Written by a customer while visiting bose.com
Customer Rating
5
Initial connectivity problems resolved
on June 20, 2023
Posted by: Mish
Gender:Male
Length of ownership:1 week
The iPhone 13 Pro and Bose QuietComfort earbuds 2 did not connect consistently at first. For some reason, after contacting support, they worked fine, even though I did the same process as I had done before. These have even better sound than the old QC35 wireless noise cancelling headphones I have: no electronic hissing noise. But, maybe that’s because I need new ear pads for those old thangs. I have had the wireless QC35 over ear headphones since 2017 (6 years and counting) and no problems with connecting… they kept the din of nonstop Netflix and the hot goss of FaceTime from reaching my lil ears during the dorm life when I transferred to UCSC to get a Bachelor’s. Had a roommate say she heard the music, but she a nosy rosy.
Written by a customer while visiting bose.com
Customer Rating
4
I love everything except the fit
on June 20, 2023
Posted by: Don10
Gender:Male
Length of ownership:1 week
Maybe my ears have a different shape or something but I cannot get the same fit that I had with the original soundsport Bluetooth headphones. Not sure what to do.
Written by a customer while visiting bose.com