Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Very good but not perfect
on October 19, 2022
Posted by: Diego P
Gender:Male
Length of ownership:1 month
I had to change my review due to a reconsideration on several points that I didn't like or didn't work for me.
The app is finally stable and I found the correct fit (it took several tests).
The only point still possible to fix is the multi-point bluethoot connection.
Unfortunately it is not possible to implement wireless charging.
Aside from that, I really love buds.
The noise cancellation is amazing, with the aware mode I can clearly hear the people around me and if a high pitched sound occurs, it automatically starts the noise cancellation.
Yesterday I was listening to music and I turned on the vacuum cleaner, the buds automatically silenced the noise.
The sound sector has nothing to tell, it is Bose and it lives up to expectations, perfect;
deep bass and clear mids / highs.
I believe it is well designed for all day and all occasions use.
Great design that sets them apart from the competition.
The app is finally stable and I found the correct fit (it took several tests).
The only point still possible to fix is the multi-point bluethoot connection.
Unfortunately it is not possible to implement wireless charging.
Aside from that, I really love buds.
The noise cancellation is amazing, with the aware mode I can clearly hear the people around me and if a high pitched sound occurs, it automatically starts the noise cancellation.
Yesterday I was listening to music and I turned on the vacuum cleaner, the buds automatically silenced the noise.
The sound sector has nothing to tell, it is Bose and it lives up to expectations, perfect;
deep bass and clear mids / highs.
I believe it is well designed for all day and all occasions use.
Great design that sets them apart from the competition.
Written by a customer while visiting bose.com
Customer Rating
5
The best just got better
on October 21, 2022
Posted by: Soulreaperx
Gender:Male
Length of ownership:1 month
If there is one thing I am a huge fan of and tend to collect a lot of its headphones. Headphones, earbuds, true wireless earbuds, headsets, whatever you want to call them I love them all. I always go with headphones that have amazing sound quality and comfort but if there's one thing I can't live without it would be ANC or Active Noise Cancelling. I love being able to tune out everything around me and just enjoy whatever I'm listening too. That's where the Bose Quiet Comfort 2 earbuds shine. The Bose Quiet comfort 2 Earbuds are something I've been waiting for for a long time. I've had the first version since they have come out and felt there could be a few improvements to the design. Bose must have been listening to me because they have improved in every single area. Improved battery life-Check Smaller case-check Smaller earbud design-check Better ANC-check Better BT connection-check When you first open the box you have your typical simple setup with instructions, case, earbud tips, and of course the earbuds. Nothing too fancy but they scream quality as well. Its easy to set up the earbuds, you just download the app and connect to your earbuds which is super easy. Any firmware updates you have will be through the Bose Music app where you can also tweak the shortcuts, quick settings, ANC, and a few other features. For the most part it is setup to use right out of the box. The earbuds come with Medium tips and fittings already attached. However they also include small and large as well depending on your needs. I just stuck with the standard tips and its been fine. They go on just like any other earbuds with a twist into your ear. After everything is set up and you first put on the earbuds there will be a chime like sound which is the earbuds perfecting the ANC base on your environment. Which I do mean perfect. You can barely hear a person talking next to you while you are listening to music or Youtube or anything you would want to watch. It is almost like a you meditated and were able to come to a peaceful calm. Of course you can always turn off the ANC and you will hear the environment clearly. I've used them in several different settings and environments and they are amazing every single time. The sound quality of course is top notch as always and comes well tuned however you can always adjust that in the settings if you prefer more bass or any other tweaks you would want to make. With the new bluetooth I also have no drops in connection or sound quality. Overall I love these Earbuds and they are my daily driver. I use them for several hours a day and they never get uncomfortable or hot. They take away all the noise and leave me relaxed and able to enjoy my sounds in peace. I would recommend them to anyone and everyone who wants quality earbuds with the best ACN available on the market right now.
Written by a customer while visiting bose.com
Customer Rating
3
Meh. Not great
on October 23, 2022
Posted by: Who cares
Length of ownership:3 months
Controls aren't good. I miss the multiple lights to know what the charge level is. They don't fit as well in my ear. I miss the bigger rubber ear lock. Sound is good though.
Response from bose.comBy Sam F, Global Customer Service, October 23, 2022
Hi there, glad to hear you love the sound of these earbuds! If you're struggling with the fit, we recommend trying all included sizes of ear tips to find a perfect fit. If you require any further assistance with the earbuds please reach out at https://bose.life/38Q1vZs and we'll be happy to help!
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing sound!
on October 26, 2022
Posted by: Deaner
Gender:Male
Length of ownership:1 month
The sound and control options are amazing. Love the ability to adjust the noise cancelling levels.
Written by a customer while visiting bose.com
Customer Rating
5
Incredibly clear sound. Perfect
on October 27, 2022
Posted by: praicom
Gender:Male
Length of ownership:1 week
Bose never disappoints.
Very beautiful headphones, unlike the previous version that were very large, these are small in size.
The sound is perfect, clear and crystalline, listening to the songs that I previously listened to with the headphones of another very famous brand, with these Bose they feel details, musical instruments that I don't feel.
The batteries last a lot, since I have loaded them only once.
The app is simply used but complete with each function.
The Active Noise Control once activated isolates you from the world, you don't feel anything, only your favorite music.
For me they are perfect.
Very beautiful headphones, unlike the previous version that were very large, these are small in size.
The sound is perfect, clear and crystalline, listening to the songs that I previously listened to with the headphones of another very famous brand, with these Bose they feel details, musical instruments that I don't feel.
The batteries last a lot, since I have loaded them only once.
The app is simply used but complete with each function.
The Active Noise Control once activated isolates you from the world, you don't feel anything, only your favorite music.
For me they are perfect.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound quality. Just what I was expecting!
on October 27, 2022
Posted by: CigarPros II
Gender:Male
Length of ownership:1 month
Been using on my daily walks for the past two weeks and I'm extremely satisfied with these earbuds.
Written by a customer while visiting bose.com
Customer Rating
3
Charging I issues
on October 27, 2022
Posted by: tmitts
Gender:Male
Length of ownership:1 week
The sound is awesome but one but only charged to 80 sometimes 90%.
Response from bose.comBy Customer Support, October 27, 2022
Hi, thank you for reaching out. It is surprising that your earbuds can only charge to 90% sometimes. I would recommend only using the provided charger. If you require any further assistance, Please reach out to our Custome Support Team: https://bose.life/3nTDo5H
Liam - Bose Customer Support
Liam - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
My personal experience for the new Quiet Comfort I
on October 30, 2022
Posted by: Tom S
Gender:Male
Length of ownership:1 week
Earbuds with tight fit for best active noise cancelation, the equalizer setting for close natural sound, with all other equalizers turned off, or flat response.
Base=-10
Mid =+6
Treble=+10
Base=-10
Mid =+6
Treble=+10
With earbuds slightly loosened (bad for active noise cancelation) by turning the earbuds outside tab slightly downwards, the frequency makes a dramatic change with less lower frequency .
Base=-3
Mid =0
Treble=0
Base=-3
Mid =0
Treble=0
I wish the reset flat setting was more catered for the best tight fit of the earbuds for the best active noise cancelation.
Yes I'm taking into account my age over 65, with some loss of hearing of the higher frequencies .
Also it always seems to take two attempts to pair up to the Bose App.
Written by a customer while visiting bose.com