Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Bose QC II
on September 29, 2022
Posted by: Sam
Gender:Male
Length of ownership:1 week
Whenever I get earbuds I always need to have noise cancellation, amazing sound quality and deep bass. The QC II earbuds have all 3. The sound quality is the same level as the AirPods Pro and probably even better. What makes it better is the Bose music app that you can use to customize your sound experience with the EQ. With this, I was able to increase the bass, being a metalhead it’s super important. And the noise cancellation was superb, even without it activated, the buds provide a solid seal without it being activated. These are significantly better than the previous QC earbuds, in terms of design, and comfort and sound quality.
Written by a customer while visiting bose.com
Customer Rating
4
Superb sound quality. Missing some features.
on September 29, 2022
Posted by: ptrom
Gender:Male
Length of ownership:1 month
The noice cancelling is like not others. Superb sound quality. But missing some useful features. Wish you'd bring back wireless charging. Need a better way to switch between devices from the earbuds or case.
Written by a customer while visiting bose.com
Customer Rating
4
Some trouble conn
on September 29, 2022
Posted by: JR
Gender:Male
Length of ownership:1 month
I find that the QC2 sometimes does not want to connect with my iPhone. I have had to “forget this device” and start the pairing process over to get them to connect. Once they are connected I love them.
Response from bose.comBy Tegan, Customer Support, September 29, 2022
Hi JR,
We're glad to hear that you're loving your new earbuds. Sorry that you have had some issues getting connected to your iPhone, clearing the Bluetooth list is a great troubleshooting step. Do also ensure that your earbuds and Bose Music app are up to date, you can perform all updates via your phone in the app. If this persists, do not hesitate to reach out to us via https://bose.life/2kOgS12 to get further details and we can resolve this for you.
Tegan - Customer Support
We're glad to hear that you're loving your new earbuds. Sorry that you have had some issues getting connected to your iPhone, clearing the Bluetooth list is a great troubleshooting step. Do also ensure that your earbuds and Bose Music app are up to date, you can perform all updates via your phone in the app. If this persists, do not hesitate to reach out to us via https://bose.life/2kOgS12 to get further details and we can resolve this for you.
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
BOSE EARBUDS
on September 29, 2022
Posted by: MIGGMASTER
Gender:Male
Length of ownership:1 week
Great Earbuds for listening to music and watching a movie, but for talking to someone on the phone they are horrible. People think your in a cave you sound far away and echoing horrible for that I wish they would have been great for that also and I would have been very very happy with them I love Bose.
Response from bose.comBy Tegan, Customer Support, September 29, 2022
Hello,
Thanks for your feedback, we're glad to hear that you're loving your QuietComfort Earbuds II. Sorry to hear that you're having some issues with call quality, check out our support guide here: https://bose.life/3SBVAOx This should help improve the quality.
Tegan - Customer Support
Thanks for your feedback, we're glad to hear that you're loving your QuietComfort Earbuds II. Sorry to hear that you're having some issues with call quality, check out our support guide here: https://bose.life/3SBVAOx This should help improve the quality.
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great fit
on September 29, 2022
Posted by: Dill
Gender:Male
Length of ownership:1 month
I like the way they fit in my ear and the sound quality
Written by a customer while visiting bose.com
Customer Rating
5
Still The Best
on September 29, 2022
Posted by: Sugarsteve
Gender:Male
Length of ownership:1 month
Didn't think Bose could outdo original Bose quiet comfort. Well, they just broke another barrier. Bose comfort earbud II has more crisp, clear, thunderous quality sound than any earbud on the market.
Written by a customer while visiting bose.com
Customer Rating
5
Great Product
on September 29, 2022
Posted by: Hubert
Gender:Male
Length of ownership:1 month
Bought this a month ago or so and am completely pleased! I love them…
Written by a customer while visiting bose.com
Customer Rating
5
Big Upgrade in Comfort and size than First Earbuds
on September 29, 2022
Posted by: Regpasha1
Gender:Female
Length of ownership:1 week
I have had these buds for more than two weeks and, in terms of size and comfort, these are much better than the first iteration. I am still working with different sizes that will give me the best noise cancellation. Thus far, the ones that were on when my buds arrived are best for that…although, I still use the originals , these are definitely better. The only problem I had was having the latest update work in the Bose App. I decided to use the Bose Updater on my MacBook where the update downloaded faster.
Written by a customer while visiting bose.com