Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Just plain DOPE!!!
on April 5, 2024
Posted by: SaCE0nE
Gender:Male
Length of ownership:6 months
Bought these about 6 months ago for work and for the range. The noise cancelation is second to none, when it's activated it's really impressive.
Written by a customer while visiting bose.com
Customer Rating
5
The sound is 🔥
on April 6, 2024
Posted by: Nesie
Gender:Female
Length of ownership:1 month
I have been looking for a pair of ear bids since my 1st pair of Galaxy ear buds. I've had a few others but these Bose buds are awesome. I love them. The sound is awesome and they are so comfortable
Written by a customer while visiting bose.com
Customer Rating
5
They work GREAT
on April 6, 2024
Posted by: Lisa
Gender:Female
Length of ownership:3 months
These little beauties are the best, if you are looking for ear buds that drown out noises these are what you want, truly amazing, I go to the gym a few days a week and when I put these on I don't hear ANYTHING BUT MY MUSIC, I mean nothing, they are great, and they stay in your ears.
Written by a customer while visiting bose.com
Customer Rating
3
Great sound
on April 6, 2024
Posted by: Geo
Gender:Male
Length of ownership:1 year or longer
I enjoy this product for listening. Great sound and noise cancelling settings. The Con for this item is the microphone. No one can understand my side of the conversation.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound
on April 7, 2024
Posted by: Sue
Length of ownership:1 week
I love the sound and noise cancellation! Those are definitely a 5 star. However the charge doesn't last long at all, even when not in use it drains rapidly. The only draw back but a big one.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent product!
on April 7, 2024
Posted by: BoseFan1998
Gender:Male
Length of ownership:1 year or longer
Best ear buds I've used ! Superior sound and noise cancelation. A must buy !
Written by a customer while visiting bose.com
Customer Rating
3
OK
on April 9, 2024
Posted by: Nima
Gender:Female
Length of ownership:1 week
Good Noise cancellation.
- Cons - Short batter life. Noise cancellation stops before 8 hours( of sleep time)
- Sometimes it doesnt connect with phone and so I can't change mode to Quiet.
-- drops out of ear, so Cant use noise cancellation all the times its needed.
- Sometimes it doesnt connect with phone and so I can't change mode to Quiet.
-- drops out of ear, so Cant use noise cancellation all the times its needed.
Response from bose.comBy Customer Care, April 9, 2024
Hi Nima.
Thank you for your post. We are pleased to hear that you are happy with the noise cancellation of your earbuds. The battery life of the earbuds is 6 hours with an additional 18 hours on the case. A quick charge of 20 minutes can give you up to 2 hours of use. The connection drop can be due to interference in your surroundings and can be addressed by signing in and out of the app. Also, check the steps here to adjust the earbuds, so it does not drop out of your ears, https://bose.life/3wIxoV9. Please get in touch with us here, if you require further assistance. https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Thank you for your post. We are pleased to hear that you are happy with the noise cancellation of your earbuds. The battery life of the earbuds is 6 hours with an additional 18 hours on the case. A quick charge of 20 minutes can give you up to 2 hours of use. The connection drop can be due to interference in your surroundings and can be addressed by signing in and out of the app. Also, check the steps here to adjust the earbuds, so it does not drop out of your ears, https://bose.life/3wIxoV9. Please get in touch with us here, if you require further assistance. https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
on April 9, 2024
Posted by: Earbuds ll
The headset disconnects the audio from the phone for no reason.
Response from bose.comBy Customer Care, April 9, 2024
Hi.
Thank you for your post. Sorry to hear that you are experiencing disconnection with your earbuds. Please try the simple steps here to help you with this. https://bose.life/439FmCG. Please get in touch with us here, if you require further assistance. https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Thank you for your post. Sorry to hear that you are experiencing disconnection with your earbuds. Please try the simple steps here to help you with this. https://bose.life/439FmCG. Please get in touch with us here, if you require further assistance. https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Written by a customer while visiting bose.com