Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
The best
on February 22, 2024
Posted by: AdM
Gender:Male
Length of ownership:1 month
Best sound. Love the modes. The best earbuds one can ever have.
Written by a customer while visiting bose.com
Customer Rating
2
I love Bose product except for this newly purchase
on February 23, 2024
Posted by: Jess
Gender:Female
Length of ownership:1 week
Not working properly when I watch movies. It goes off within 10seconds after having to reset it more than once get annoying
Response from bose.comBy Customer Support, February 24, 2024
Hello Jess, I am sorry to hear that you are having issues with your QuietComfort Earbuds II.
If they are disconnecting from your device I would recommend resyncing the earbuds, the steps can be found here https://bose.life/48umUG5
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
If they are disconnecting from your device I would recommend resyncing the earbuds, the steps can be found here https://bose.life/48umUG5
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great purchase
on February 24, 2024
Posted by: Chuck
Gender:Male
Length of ownership:1 week
I love the comfort and the sound is second to none, Love my bose
Written by a customer while visiting bose.com
Customer Rating
5
The best: high quality and smooth design.
on February 24, 2024
Posted by: Iggy
Gender:Male
Length of ownership:1 week
Excellent quality of the sound! The best on the market!
Written by a customer while visiting bose.com
Customer Rating
5
Great Quality
on February 25, 2024
Posted by: My Buds
Gender:Male
Length of ownership:1 year or longer
Product is easy to use, convenient, and has great quality.
Written by a customer while visiting bose.com
Customer Rating
5
Great features, even better Company
on February 25, 2024
Posted by: bigmongo0311
Gender:Male
Length of ownership:1 month
This is the second pair of Bose earbuds I bought for after 7 years my 1st pair finally gave up. I reached out to Bose and they sent me a discount code for a new pair.
Written by a customer while visiting bose.com
Customer Rating
3
They don't work as expected
on February 26, 2024
Posted by: Edrick R
Gender:Male
Length of ownership:1 month
Connectivity issues, won't connect both earphones.
Response from bose.comBy Customer Care, February 27, 2024
Hi Edrick.
Thank you for posting. Sorry to hear about the connectivity issue you are experiencing. We do have some troubleshooting steps to try here. https://bose.life/3uOgIuD. If you require further assistance, please reach out to us here, https://bose.life/3BgUIIU. We would be glad to help.
Marvin - Customer Support
Thank you for posting. Sorry to hear about the connectivity issue you are experiencing. We do have some troubleshooting steps to try here. https://bose.life/3uOgIuD. If you require further assistance, please reach out to us here, https://bose.life/3BgUIIU. We would be glad to help.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
on February 26, 2024
Posted by: Bills Buds
Gender:Male
Length of ownership:1 month
I was looking for an Apple earbud replacement, and these are not them. I’m sure they are a quality product, but from the initial setup, I haven’t liked the way they fit. I tried the different size earpiece’s , none of them fit all that well. I just tried to run with them in and had to take them out or they would have fallen out. Looks like my daughter will be getting a new pair of Bose earbuds tonight
Response from bose.comBy Customer Care, February 26, 2024
Hi Bill.
Thank you for posting. Sorry to hear that the tips provided are not the exact fit for you. We do offer alternate sizes that would be definitely what you need. You can get them here. https://bose.life/49OmZVZ. If you have further questions, please reach out to us here, https://bose.life/3BgUIIU. We would be glad to help.
Marvin - Customer Support
Thank you for posting. Sorry to hear that the tips provided are not the exact fit for you. We do offer alternate sizes that would be definitely what you need. You can get them here. https://bose.life/49OmZVZ. If you have further questions, please reach out to us here, https://bose.life/3BgUIIU. We would be glad to help.
Marvin - Customer Support
Written by a customer while visiting bose.com