Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
1
Connection interference
on June 24, 2023
Posted by: Vrah
Gender:Male
Length of ownership:1 month
Walking down a busy street actually disconnects from Apple Watch and iPhone
Response from bose.comBy Charlotte, Customer Support, July 7, 2023
Hi Vrah,
I'm sorry that you're facing some connection issues with your earbuds. We contacted you directly recently to provide some assistance with this. Please follow the steps here to address this - https://bose.life/3owrd2p.
We'd love to hear back from you soon.
Thanks,
Charlotte - Customer Support
I'm sorry that you're facing some connection issues with your earbuds. We contacted you directly recently to provide some assistance with this. Please follow the steps here to address this - https://bose.life/3owrd2p.
We'd love to hear back from you soon.
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Bose QuietComfort Earbuds 2
on June 29, 2023
Posted by: ukdave
Gender:Male
Length of ownership:1 year or longer
This is my 2nd pair, I only bought them because my previous around the neck speakers quit working and had no choice. My 1st pair of these have already had issues in which I had to reset them. My biggest issue with them is that doing something that is very active, if they fall out you can lose them, there is no way to "attach" them to your person to keep them safe.
Written by a customer while visiting bose.com
Customer Rating
5
My Bose Earbuds
on June 29, 2023
Posted by: Xavi
Gender:Male
Length of ownership:1 month
I am very happy with my purchase of the Bose Quiet Comfort Earbuds II, these are the best wireless ear buds I have ever owned compared to Apple AirPods, I like the fact that it really does keep noise reduction completely out while using them. I love them and would highly recommend them to all friends and family.
Written by a customer while visiting bose.com
Customer Rating
5
Bose Quite Comfort Earbuds - An excellent product
on June 29, 2023
Posted by: Gerry
Gender:Male
Length of ownership:1 month
I bought this amazing earbuds over three weeks ago and I’m so happy. I use it at work in transparency mode and it’s been working great for me. I’m listen to live news or music while working in my computer station, and just being able to listen and still hear my surroundings is just awesome. Its awareness awesome with excellent sound quality overall.
I highly recommend it.
I highly recommend it.
Written by a customer while visiting bose.com
Customer Rating
1
Poor sound , very low , very surprised about this
on July 2, 2023
Posted by: Dd
Gender:Female
Length of ownership:1 week
I brought these and returned them within 30mins of getting them. The sound was not the same quality I’m used to from Bose!! I was very upset!! And let down
Response from bose.comBy Sam F, Global Customer Service, July 7, 2023
Hey there, we're sorry to hear that you were not satisfied with the audio experience, but we reached out directly to help. Where are you streaming music and have you tested different sources and EQ? We're sorry you decided to return, but the steps at https://bose.life/3okuVfP will help a great deal with this particular problem. Please reach back out to us or contact at https://bose.life/3iazBx7 if you have any remaining questions or queries so we can assist you.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing quality
on July 4, 2023
Posted by: Zoey33
Gender:Female
I am so excited for them and glad I got them for my birthday.
Written by a customer while visiting bose.com
Customer Rating
5
Best sound quality
on July 6, 2023
Posted by: Solonl20
Gender:Male
Length of ownership:6 months
I have bought every kind of high end earbuds from don't to Harmon kardon these are the best hands down
Written by a customer while visiting bose.com
Customer Rating
5
Amazing
on July 12, 2023
Posted by: Nick
Gender:Male
Length of ownership:1 month
Absolutley blown away with these earbuds! The noise canceling is incredible. I've never experienced anything like it. They sound amazing and the equalizer used with the app is so cool. They stay in my ears really well and are comfortable. I use them primarily for riding mountain biking but I've mowed grass with them too and they are great at the noise reduction. If wind is blowing on me pretty hard the person on the other side of a phone call can here the wind but that's to be expected. Overall I would highly recommend these!
Written by a customer while visiting bose.com