Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Great features
on January 30, 2024
Posted by: Nolan4
Gender:Male
Length of ownership:1 month
I bought the earbuds in Early January and the quality is phenomenal
Written by a customer while visiting bose.com
Customer Rating
5
Perfect choice!
on February 1, 2024
Posted by: Roadtoast
Gender:Male
Length of ownership:1 month
As a professional musician I did lots of research looked at all the options and read many reviews. Then sound and comfort are beyond my expectations.
Written by a customer while visiting bose.com
Customer Rating
5
The sound
on February 3, 2024
Posted by: Miceej
Gender:Female
Length of ownership:1 month
I would never buy any headphones, speakers or airbus but Bose. Bose has the greatest sound.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound!
on February 3, 2024
Posted by: Shay58
Gender:Female
Length of ownership:1 week
I bought these recently and loving the sound! I enjoy wearing these while working out or doing housework. It definitely blocks the outside noise.
Written by a customer while visiting bose.com
Customer Rating
4
on February 5, 2024
Posted by: Dushan
Gender:Male
Length of ownership:3 months
After several months of use they are great sound qualitiy is perfect but microphone is not good and connection with phone and software sometimes gets disrupted
Written by a customer while visiting bose.com
Customer Rating
4
on February 6, 2024
Posted by: Bose Buds
Gender:Male
Length of ownership:1 month
Great Earbuds, bad charging cables - short, connections are not standard today.
Written by a customer while visiting bose.com
Customer Rating
5
Great for Audiobooks
on February 7, 2024
Posted by: Bevae1957
Gender:Female
Length of ownership:1 month
My first set of earbuds ever and I am very happy with them. I listen mostly to audiobooks but they are great for listening to music, too.
Written by a customer while visiting bose.com
Customer Rating
3
Case not charging one earbud
on February 8, 2024
Posted by: Raul Rdz
Gender:Male
Length of ownership:1 month
I’’m sad to said this but one of the earbud is not charging; this was a Christmas gift for my son. So really is a short time of use. I have one of those and my other son and daughter have his own headphones as well and all of them work fine.i think the problem is the case; because it charge in my head phones case.
Response from bose.comBy Customer Care, February 9, 2024
Hello and Thanks for your review Raul, I am sorry to hear that you are having an issue with your earbud charging, We would recommend checking that the stability bands are aligned correctly, as if they are misaligned it could prevent the earbuds from making a solid connection with the charging pins in the case., so Make sure to align the dots on the earbuds and the stability bands.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com